6 months with USAA in AML detections and it’s been this exact pattern. Nearly impossible goals to meet in terms of production, merciless quality assurance measures that don’t make any sense and change twice a week (literally) the removal of features for “security” or “IT downtime” (permanent IT downtime I guess) and then they add additional criteria and processes to follow.
I wanted to do AML work to aid law enforcement in fighting money laundering and white collar crimes, but all I’m getting is bent. At this point it feels like USAA is striving to make their work environment as soul crushing as possible, with a mentality that people are just batteries; use them up, throw them out and replace them when they’re done.
Hope that there’s a push to unionize in the future, assuming all the employees don’t get canned by then.