Andrew Frick, Ford vice president of sales for the U.S. and Canada, did write and send an email to 4,500 customers on Tuesday who had their all-electric Mustang Mach-E vehicles delayed. Of those, 3,000 customers are still waiting.
The "quality check" delay will last an average of 30 days, though the "team is working to reduce that time," Ford spokeswoman Emma Bergg told the Free Press on Wednesday.
Customer delivery dates vary due to customer locations; all of these are in North America, she said.
"Quality is a top priority," she said. "Delivery timing of approximately 4,500 Mustang Mach-Es is being extended as part of our commitment to deliver a quality vehicle to customers."
Who would want a troubled vehicle. Quality used to be built in at Ford, not added after production.
Perfect storm for horrible launches; Explorer, Mustang, F-150.