None of us are valued whether laid off or a current employee. They haven't valued employees for a number of years now.
And the fact the positions eliminated are re-posted at lower pay bands shows they don't even value the work itself like they did. Combine that with the remaining employees being doubled up in roles and duties and a $50,000 a year job becomes a $25,000 a year job. We are being looked at as less value and worth and they have no shame in trying to hide the fact. This also shows that they do not value customers and agents as in they are now enduring longer hold times, longer process times, and a newer less tenured quality of service and lower professionalism as a result.
This folks is Transformative Growth. Get more for less and eventually move the whole mess to India for $2 an hour and a bowl of rice.
This needed to be on top. Posted by +1982pIDZ.