The brain drain at West occurred years ago, when One West was instituted and WIC took over WNG. The resulting purge of the high level technical resources at the various BUs was the death blow to West. A company the size of West can't lose that kind of talent and survive as a competitive company. These resources were the true SMEs for the various BUs. It has just been a long slow death afterwards, with mistake after mistake from the inept leadership that stayed behind. Everything occurring now is just the result of those poor decisions by execs who were on their out anyway.
Originally posted by @5rlv+18VScwkA.