5-8 YOE employee working at a US Gulf Coast mfg site
- Multiple touchpoints a week with Tech SLS ending up 3-5 hrs a week
- Mgmt pushing unneeded reviews with EMRE, Expert/SME XYZ, that don't end up changing the answer.
- Weekly Safety Meeting, Monthly Safety Meeting, Quarterly Safety Meeting, Monthly LPO meeting. Done multiple times across SLS, department, division, etc
- Hours and hours (20+ per person) spent preparing Drafts and Rehearsing presentations for Scorecards and Tactical Plans. Scorecards should be distributed by email and Tactical Plans should be a quick list of the top 10 items you want to chase.
- Upline communication to and making presentations for people in positions that shouldn't even exist. During the presentation, the audience will usually force you to go after 3-4 follow-ups that don't really make sense, but because they're the DH you have to do it.
Most of these inefficient processes only exist at XOM because it's only the concrete way for many of these individuals to demonstrate they are "doing something" and "adding value". I don't blame this fully on the individual, but rather a lot of this has to do with how we decide to promote and grow leadership.
We do not value technical leadership. At a typical non-XOM site, someone like a Technical Mgr or Ops DH is a Norm Lieberman type who is an expert troubleshooter there and has a strong knowledge of Process Engineering. And then what happens is if you cannot contribute in this way, you don't have a lot of other ways to justify your role and position.
I also think this is why we our leadership has always been obsessed with excessive procedure, excessive review, and excessive documentation. (1) You have to keep "adding on" things to show you are adding value. (2) If you don't actually understand what is going on, you need to distribute the risk and force others to review it. People who are technically knowledgeable are much superior evaluators of risk
Any thoughts?