The entire problem is the "bookstore contracting model" is obsolete. The internet changed the rules. The publishers are changing the rules with digital. Access is just a program that was created in 2006 to take advantage of students and benefit the schools and Follett. Kind of like adding a fee to every digital book you buy for no additional benefit to the student. As the market declines, Follett will continue to look for ways to take advantage of the captive student. The smart students have already moved on to Amazon and others.
An on point post from @6ohc+17bcOrdq.