Guess managers are p-ss-d off now too. Welcome to the club. You all have been drinking the kool aid and are now figuring out the company does not care about you. This email is spreading like wildfire.
Enjoy.
Lumen Leadership,
We have made multiple attempts to reach you in regard to a serious matter, I have not heard back from you and I would very much appreciate a response.
There was a promise made to me and my organization that was not kept, I have asked several times for someone to contact me and tell me why this commitment
was not kept. I have not heard back from anyone, I’ve escalated the issue to upper management and still no response. This failed promise has seriously impacted
us as a whole and to be ignored adds insult to injury. Your word as a company is the foundation for our partnership, we understand things come up and plans might
need to change, but promises were made and you did not keep to your word or give a notice to why. I understand you’ve changed your brand recently in an effort to
leave behind the image of being a “Telephone Company” and more of an IT company. A lack of communicating and failed commitments does not bode well for your new image..
Sincerely,
A Heart Broken Team.
I hope my email makes my point clear, I don’t mean to be rude or unprofessional, but as an employee who has pledge his fealty to Lumen, CenturyLink, and Level 3
I really take it to heart that we were misled and no one will answer us. As a people leader in this company I was asked for last 3 months to keep a team focused on their current
jobs while our leadership planned out the future to come. Along the way my manager, his manager, and their manager all made a unified message.. “Everyone will have a job”.
Faith, loyalty, and a commitment to excellence, these are the virtues we are asked to embody as Lumen employees, but right now it feels like we have done so in vain.
I understand that sometimes you have to make sacrifices and hard calls, but this is different, people make huge life decisions based on the security of their employment.
To have that security ripped away by the very people who promised, “everyone has a job”, it was as painful as my first break-up in high school.
I know that my email here will more than likely result in not finding re-employment with Lumen, but I made a promise when I took my position. To train, educate,
support, and lead my team to success. So for me getting this answer for them, this is just one final way I can try to support them as I exit the company.
So for my peers, for the employee’s and friends we leave behind wondering what is in store for them now.. I ask again.
What happened to “Everyone has a job”?
You can reach me at
If I’m unavailable, please leave a message and I will make sure to return your call or email within 24 hours.
Thanks,