who's outage is it?
10 replies (most recent on top)
The 911 centers all threatened lawsuits for breach of contract when our 911 guys bailed. Nobody trained now. Not even allowed to set foot in the centers. Closest guy is more then two hours away from all. And we have a one hour response time per contract. Do the math on that one. And the old guys blew their guts to the centers on the way out, so they know the score.
We stopped taking any callouts when they stopped standby pay. Most don't even take their phone home. They showed their teeth and threatened us but they have no leg to stand on. Nobody has been fired yet because of not taking call-outs not even 911. Even the supervisor tries to get out of 911 call-outs.
Mine. Only I left a couple years ago and there was no hand-off so no one left to troubleshoot.
You say on weekdays. Do you guys still have 911 call out over the weekend? We don’t even have that.
The logical result when you have a CLEC with accountants for executive mgmt attempting to run a LEC. Completely clueless.
This company doesnt even have on call for 911 on the weekdays anymore. They're trying to dave a buck and put people at risk.
Well one they put all their eggs in one basket platform they also shut themselves down.
Someone hooked everything up to a single light switch and put it on a place that only works 8 to 5 Eastern time and don't pick up after 3:30.
CenturyLink? Really? How about the mo–ns from Level3 (management), who have decided to turn off, alarm reporting systems. The don't dispatch mentality, unless there are 500 or more customers out of service. Then you have an IT department that just slams c-ap together and doesn't test anything. Systems are always down. Never was like that in the past.
it was centurylink's again
Microsoft