Article:
https://www.fiercetelecom.com/telecom/windstream-ceo-tony-thomas-talks-mowing-grass-about-and-his-company-accomplishments-during
"We had fully transparent communications with employees," Thomas said. "CEOs get a lot of credit for this, and I did my part, but I'd be remiss not to acknowledge all of the frontline leaders who really stepped up with their small teams effectively, and just made sure the work got done. Windstream continued to take care of its customers.
"We put it in this concept of small teams and, a 'team of teams' concept. We really put a lot of faith and confidence in our frontline leaders. In a moment, like COVID-19, they're not waiting on me to tell them where to go. They know what to do."