Hi Allstate. We went through the same thing when GS was head of claims here. The employee “lay offs” was a bloodbath. Luckily, Liberty Mutual is currently undoing everything the GS put into place calling it “back to claim basics”
We were so happy when he moved on....although morale has gotten better, it still has not recovered from his tenure.
Who knows, he may move on if another company that wishes to be destroyed throws a few more bucks his way....
Good luck!!
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