Well here's a little story all about how my life got flipped turned upside down and I'd like to take a minute just sit right there and I'll tell you how Cindy Jansky destroyed a Marketing Department at Centene:
Cindy Janksy was a 20-year veteran at Centene. Having spent time in a leadership role in Human Resources, she moved onto the Marketing Department, playing a pivotal role in that department as well. A colleague to many of you. A stranger to the rest of you. An evaluation of her performance can not be shared as that is unknown, but one could reasonably assume that she was good at her job. Then Cindy decided to forge a path elsewhere. Last year, she took a high-level position as a VP at a tiny a– agency called HLK. Wanting to make a name for herself, and further her career and ambitions, she came up with a brilliant idea. So she presented this idea to her old pal, colleague, and former boss - Michael Neidorff. She served him up an offer he just could not refuse: Ditch your entire Marketing Department for a slimmer, cheaper, dumber (i.e. blonder) version of the department. And being the brilliant $20 Million/year CEO that he is, Michael said "Hell yeah"! (Of course, this is all just fiction. Just speculation. I'm sure it's just a HUGE coincidence that he chose this innovative agency with no knowledge of his industry over his experienced staff. I'm sure Ms. Jansky had nothing to do it. Pure fiction. It's just a fairy tale.)
But that's all HLK is: a slimmer, cheaper, dumber version of his Marketing team. Only a handful of people will be kept and if they are kept at Centene they might not be utilized to their full potential. And if HLK deems us worthy to keep then they get our full knowledge and they aren't obligated to match our current pay, benefits, or compensation. So they get to rent us for cheap.
Exchange. Medicare Advantage. Medicaid. Pr-scrip-ion D–g Plans. Medicare Supplement. MMP. None of which HLK knows. The complexities of the products. The compelling benefits. Eligibility requirements. Marketing guidelines. NOTHING! Absolutely NOTHING! No MARKET KNOWLEDGE. No PRODUCT KNOWLEDGE. No STATE and FEDERAL GUIDELINE KNOWLEDGE. No PROSPECT/MEMBER KNOWLEDGE. NO KNOWLEDGE. Michael Neidorff is essentially paying for NOTHING. That's what makes this so sadly laughable.
And that's why you have probably sat on your golden throne for too too long. Because it's clear you have no clue as to what your Marketing team knows and what your Marketing team does. And you clearly could care less about us as people. Sure, it's just a business. But the callous approach. The callous timing. The callous decision. As if some agency could pick up and do what we do effortlessly. Just means you could care less about us.
Lastly, I do hope that the Centene folks who have the "pleasure" of staying on board and working with/at HLK will enjoy the same landscape of diversity that we've had in our Department. The same diversity that Centene likes to boast about and likes to taut national recognition/accolades. A rainbow of colors holding managerial positions, director positions, and specialist positions. Here's hoping there's diversity of thought but also diversity of color and background at HLK. In looking at the 40+ folks in the creative department at HLK and their most recent hires it sure does look like that's on the top of their list.