According to management, online sales and in-store and curbside pick up are the only things keeping this company afloat right now.
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Before customers complain about the condition of the store and the attitudes of the associates maybe they ought to take a look in the mirror. Customers are the ones who leave merchandise wherever they drop it. Customers are the ones who do BOPIS orders but never bother to wait for the email saying it's ready. Then they come into the store with funky attitudes demanding their stuff. Customers are the ones who have zero patience for waiting in lines, gripe about the lack of shopping carts, open registers and closed fitting rooms. The associates on the floor have no control over that. Stop taking your frustrations out on them and call the corporate office.
Everyone should work with the public for just 1week . Then speak
The nasty a– customers need an attitude adjustment too. Who the f— complains about the price of a $4 Kim Rodgers sweater. Nasty low budget customers.
Why would anyone want to shop in the store when it is filthy and disorganized. Associates are miserable and unhappy. Not a pleasant shopping experience. If associates are genuinely concerned about their jobs they should be more helpful and do a major attitude adjustment.
It's gotten to the point now where they prioritize this over the actual customer in the store.
by early-mid 2021, Belk will be in liquidation
this company is taking it day by day, it can go under at any minute.