The person who replaced Mike Roche “ HAPPENED”
16 replies (most recent on top)
What changed? We severed ties with Sears. Now we have to please stockholders. No more empathy, caring or even guidance from management. And management have become a bunch of bullies....overpaid sissies in charge of nothing because their staff is more competent to runs things. I used the term we because after over 30 years, they threw my department out the door in favor of India. I bet they enjoyed the corporate tax break from Trump before they picked up stakes! It's only been a few months so I still feel connected a bit. BUT....happy to say there IS life after Allstate. A much more satisfying one with a nice and thoughtful boss and good people around for support in the day to day. THANK YOU Allstate...you gave me a great gift!
Glenn Shapiro.
Lack of diversity in leadership. No female executives. A company run by overpaid white men with no diverse voices to balance them out. No female perspective.
I worked for Prog back in 2004, even back then Allstate was the known joke in terms of claims, they would report claims to prog for no reason, never have/share police reports or claimant info and always seemed like a confused mess. Now that I work for Allstate I see why, massively overworked employees, no clear consensus on handling, fear, micromanagement, learned helplessness, in addition an apathetic workforce after years of Allstate “take take take” and wanting “more more more”
I've been retired from Allstate after a 40+ year career. Wilson was an accountant and knew how to cut expenses, but never knew how to grow the business. So you have a corporation that knew how to save a buck, but not how to increase market share, not a good business model. Their focus was consistently in the wrong area. They abused their work force with higher and higher goals and had a management staff that was afraid to say anything aside from the company line. With that kind of direction what you're seeing today is not surprising. Well at least the stock price is high, for now. Isn't that the role of the CEO to take care of the stockholders. That may be so, but it entails more than that. LOL
Tom Wilson share holders and glen Shapiro happened and there s—ing the company dry
Progressive and Geico know how to sell insurance and they grew market share while Allstate sat on the sidelines buying money losing companies
Wow last poster do I work with you? This is exactly what happens in my office
Many of the previous posts covered it. If you are in claims, the career path has just become silly. Hit all your numbers/results, and you’re still “meets” because only one person in your unit can be “exceeds”. The next year, you didn’t participate in enough optional projects/teams. The next year, an underperforming incompetent employee gets promoted for reasons nobody can figure out. The next year, your co-worker wins the DPA for an unknown reason. When you ask how to move up in the company you are told that there is a posting system in place. Post for numerous positions and don’t even receive an interview. Year after year or this type of treatment leads the employees to indifference and to eventually head for greener pastures.
Part of the IT department is in ANI
Shapiro happened
The company used to show how much they cared about their employees. Until it was sold, then it became a penny pinching arena. Where can we save a buck? What I don't understand is why all the million dollar ads, commercials, high paid actors when its only about the bottom line. I'm hoping that American's still look at buying 'American'. . . Allstate is no longer an American company. IT Department is in Ireland, Customer Service is in the Philippines, and now several other departments are moving to Pune, India. Except for the highly, overpaid executives.
Glenn Shapiro
One word : Stockholders
Outsourcing was a mistake
Allstate went to a stock traded company in 1993. Things changed then. I think Sears was spun off in 1994 or 1995. Then it really became about bottom line. CCPR, then NexGen, and now the India Experiment. Glenn Shapiro oversaw gutting of Liberty Mutual’s claim staff. I knew it would just be a matter of time when he was brought to Allstate for it to happen to us.
The job used to carry some pride amongst us old line employees. Now, not so much.