Thread regarding Follett layoffs

CHEGG, CHEGG, CHEGG!!!

Chegg reported great financial results. Are they hiring.

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| 1123 views | | 2 replies (last August 12, 2020) | Reply
Post ID: @OP+16kQXh0H

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Responding to the previous post.

Agree that years ago Chegg recognized what the student would need and pivoted to that future need. Follett put in MLS and focused on profits. Short-term vs long-term and the current state shows how that worked. But when Chegg starts talking about stock buybacks they are on a slippery slope to the same thinking.

For includED and it's successors I have to agree. No innovative thinking after the original program.
That's a hard one to explain to the campus partners.

As for ecommerce, yes it's to satisfy the ego of executives. It totaly misses the focus on what does the student/customer need. A pragmatic and flexible approach would have given the same results as a far lower cost.

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Post ID: @5jve+16kQXh0H

The difference between Chegg and Follett is Chegg has leadership. They determined that rental books were not going to be significant going forward and leveraged their customer based into new markets.

Meanwhile, Follett was busy changing the name for includED three times. It is the same old program that was started in 2007. Perhaps they think renaming the program makes them think it is their ID. And of course another over sold ecommerce upgrade that were the benefits are not exceeding its 70m cost. Everybody has a website and they are all the same.

Follett needs to do something different.

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Post ID: @4wlz+16kQXh0H

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