https://www.thelayoff.com/t/15JBiQKj
3 replies (most recent on top)
I echo the same opinion that “we are a health insurance company...” Part of our SG&A increased due to money the company donated to specific interests or “so-called” charities. I was surprised by this action because the company has for years pushed us to lower the SG&A. I was disappointed Gail did not talk about the RIFs/layoffs and the impacts to the org/company from this. Overall the quarterly townhall felt flat and leadership didn’t address some of the concerns everyone is thinking about like outsourcing. I was surprised there was little to no mention about Legato.
We are a health insurance company (not healthcare). We should be concentrating on coming up with plans that people want, pricing them properly, coding them correctly and operating them in a cost efficient and timely payment manner. If we do that, the membership will follow.
We shouldn't be getting off into tangents and politically charged issues. That's not our task. The company can and should be diverse, and fair in every regard in house. But much of what Gail mentioned on her call yesterday is not our job. There are literally millions of federal, state, local and charitable programs and organizations that can, and do, deal with them. That is their job. Some are better and more efficient than others, but that's them job, not ours.
Want to be more successful as a company? Leave that stuff alone and get back to basics, get back to what really is our job. We've lost sight of that and are wasting time and tons of money on stuff that we shouldn't be. And we wonder why we have so much corporate debt.
We should stop talking about outsourcing since we have been talking about that collectively in America since the nineties- it's gotten old- for all practical purposes outsourcing is American. We should instead be focused on the balance of power in corporate America and more importantly ask ourselves: are we as a health insurance producing a product that America can be proud of- the answer is a resounding No! Everyday we have to sadly count our blessings that we don't have cancer or severe Covid in a corrupt health insurance/medical system that skimps off as much profit as possible and leaves the patient with nothing. Any system designed to be greedy to its patients will be that way to its employees as well.