They sold birdhouses? JFC. SMH.
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Let's understand one thing right away. There is no saving Barnes and Noble. Period. It is limping along to it's slow death like Circuit City, Borders, Sears, JC Penny et al. Anyone who thinks there is a bright rosy future for this company is a delusional fool. Consumers are not responding to the BN message of being an entertainment center with plastic Funko junk toys, puzzles, weird gift knick-knacks. They are tired of having not having the books they want in the building.They do not want to wait a week to get their books in the mail. The customers are ordering the books from Amazon in the BN store because Amazon has a better selection of titles, 48 hour shipping and it's always cheaper than BN. What customers are responding to are e-books from the local library (for free!) or from Amazon Kindle e-books with their incredible selection and prices. They are enjoying supporting the quaint local independent bookstores that BN put out of business in the 90's. Those small independent bookstores are busy and making a profit by having with titles that are relevant to their community. BN's time is long gone. Incompetent and lazy store management and district managers who have had their jobs for decades are absolutely useless to the company. The BN upper management is never going to re-open certain stores and they lack the moral courage to tell their employees that their career with BN is over. BN will on a terminal death watch for years, lingering and struggling because it has nothing new to offer the customer. Prices are always high, the selection in the store is non-existent and no one wants to go out in the middle of a pandemic to get a book when you can download one in seconds in the comfort of your own home. Really, it is that simple. There is no saving BN, it's only future is a slow, long, limping descent into bankruptcy.
Let Amazon buy it?
I’ll tell you for FREE !
Just put it out of its misery !
CLOSE IT !
How would I fix Barnes and Noble? How much would you PAY ME to tell you?
How would I fix Barnes and Noble? How much would you pay me to tell you? GTFOH!!!
They need to concentrate on books and not other superficial things like toys and knick knacks. Books, calendars, stationary items. Not blankets and birdhouses which they were doing.
Time for it to close. They were once great. Haven’t been for a long time!
They’ve lost a lot of business they’ll never get back.
Treat employees badly and their customer service is now horrible.