We just had another tech quit due to stress, numbers and the plan. This guy worked inside in a call center and BEGGED for a job outside. All he could see was the money. We tried to talk him down but he didn't believe it. It can't be that bad, I would love to be outside.
They hire him. You could just see the excitement drain right out of him while training. He was smart and could do the work though, unlike others. He lasted exactly three months as a CST. All of a sudden, he admits, everything I heard was true and worse.
Couldn't take the pressure of dealing with angry customers, and the system. He thought we were joking everyone hated us. He thought we were kidding about the numbers and the plan.
He tried to go back inside. He couldn't. Just flat quit. His last words out the door were, It Just isn't worth the money they pay. There is no way I could do what you guys do, I don't see how you do it.
Another victim. Sad he didn't stay put and had to learn the hard way.