Does ATT monitor or spy their employees?we know last time they were monitoring both VPN usage and badge swipes pre-covid.
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Not only does the company store every email, message, and keystroke/activity, they also monitor when you are accessing the corporate network, duration of access, and activity during that access.
As a supervisor, I suspected a remote employee was logging in and taking off to do his own thing but had no way to actually see it happen. After engaging HR, they were able to get the data I needed to prove my case. It's kinda creepy how the data tells a story about what you do on company time. So be careful.
They use MobileIron for the monitoring and VPN tunnel back into the T network. Most of you are on Infinity anyways as that is a free benefit to most of us, or at least heavily discounted, and is best 1GB bandwidth you are going to get anywhere.
They monitor everything. Down to the texts you sebd from your cou device
They do monitor VPN hours, key strokes, card swipes, messages and emails with red flags for sensitive personal info such as SS numbers or banking info. Everything is archived and searchable. They can also review call logs and text from company devices. Call center and some sales positions record every call as well. Anything you save on company devices including laptops is visible if they want to look.
T archives every single Q Team Message regardless if you record them or not. A former coworker of mine was involved with a third party lawsuit. Her Q messages were subpoenaed during discovery, since she’d asked me a numbers question related to that company they pulled every message between the two of us going back years. We had to get on a call with an AVP and a lawyer to go over some of the conversation in case we got pulled into a deposition. Luckily we kept it professional and I hadn’t said anything damaging to the case but it was terrifying when they pulled up transcripts of our conversations going back the entire six years we’d worked together. You start to panic thinking, what if said something wrong or talked about our boss or made a joke I shouldn’t have. I never use Q and typically tell people to call me instead after that experience
As a long time Director I can tell you that everything you do on company devices is monitored and stored. Your email and Q messages can be retrieved with no limit to timeframe. For example, if you are accused of typing something inappropriate or threatening they can pull every message with a search for key words. If the company is involved in a lawsuit your messages can be retrieved and used against the company. There is also new software that detects and reports any SPI on your device. I started using my personal phone to message coworkers and contractors. My advice, keep it professional at all times because it can cost you your career at anytime.
I always knew they monitor what programs you use and number of keystrokes, etc, but HOW is that information used? When I am on conference calls 6 hours a day, it would appear that I’m not doing much work because I’m listening, not tapping on my keyboard or sending X number of bytes via email.
"Even this past week they sent out yet another notice about them having the right to monitor your social media presence with regard to anything you might say about them."
hahahahahahahahahahaha ... so will that apply to the 30,000 employees they are laying off this summer? Didn't think so ....
They make no bones about even spying on customers using "targeted advertisement" as the reason.
Even this past week they sent out yet another notice about them having the right to monitor your social media presence with regard to anything you might say about them.
My group monitored what system you were in, how many keystrokes, read time Etc...ya they are watching
Think about the efficiencies on your own job, your specific area of the company. Now ask that question again. Seriously? If AT&T were attempting to use this type of information for anything more than a high level metric (John is working from home but hasn’t logged into VPN for the last few weeks, maybe we should check in and see if he is still alive? Does he need any help because something is wrong? If everything is ok, then let’s fire him) then the bean counters have replace all logical thought on human performance in C-suite. Which is a possibility. Waiting for this era of AT&T’s corporate history to show up in text books of a case study of the exact wrong thing to do to keep employees motivated and engaged to achieve corporate success.
That’s what this testing by field technicians is all about. It’s just to give them more rope to hang people with. You are owned on and off the job. That’s what self reporting is about. It’s not spying, just protecting companies investment.
How could we all peons know this for sure anyways?
They see everything and know the ones that are not working. They are going to use that info to decide who has to return to the office. They can’t use it to fire you because of the contract. Better get working
why do you think companies standardize on windows. it has backdoors out of the wazoo. probably why gill bates got a slap on the wrist from georgie w bush so he could provide backdoors to windows on us dumb useless eaters.
Spying is a interesting word. AT&T owns the data that moves over their systems. Have heard executives say that no one should have a expectation of privacy on any computer, telephone, etc.
Yes. That’s how they know that employees are working more productively from home than they do in the office.
The monitoring is not new—it’s been going on for years.
Don't have to work for ATT to know the company is tracking, analyzing and quantifying everything you do onliine over VPN on the company-provided computer and phone (even if you own it, but the company reimburses you).