I think I know about this place.
I was an account administrator there for a lot of years I don't care to say.
I found this posted on indeed and I agree with it.
I don't know if this is the same place you are saying though.
If anyone wants to view the original post than just go to the indeed review site.
Here it is below.
The aetna in woodland hills, california is a collection of employees who have been there for a long time. Meaning all processes are outdated, which means no innovation, and work is doubled. No one is open to new ideas or processes. Senior employees feel that their time with the company allows for them to be unprofessional with no consequence. Management is afraid to speak up and correct those behaviors. this makes anyone new feel uncomfortable. The work could be less if their processes were improved. But, the environment is absolutely toxic and the pay is awful. I would not recommend working there.