It came up in a conversation today when an old PBX customer told us they called about buying a new PBX, they were told, sorry, we no longer sell them. We will be glad to sell you hosted voice. We ship the phones and you put them in yourself!
They (CTL) couldn't even tell them who their sales person was or if there even was one anymore.
Interestingly this sparked anconversation among us. There are NO MORE BMO techs anywhere around us. The ones that didn't get played off were converted to National, CO or CSTs and there are no more Business techs.
Even the old BMO guy who is in National now can't even remember the last PBX or Key System we sold and is not sure what they did with the customers. They quietly k–led this dept right under our noses and we never saw it.