Thread regarding Macy's Inc. layoffs

Neighborhood stores

We got the announcement this morning that our store is becoming a neighborhood store ...what is the timeline for that? Is it just a small segway before we inevitably close? I want to hear first hand experience

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Post ID: @OP+13m7LQSu

22 replies (most recent on top)

So how much autonomy does a store manager (i mean general manager) have over how the store is run? How does the day-to-day run differently than regular stores?

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Post ID: @3dna+13m7LQSu

My store has become a neighborhood store and I am in the southern region. Employees are cut no AP/OPS manager, not a lot of merchandise the odds of any neighborhood store surving these challenges is zero. The higher ups are not going to invest these stores

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Post ID: @3aqr+13m7LQSu

My store has become a neighborhood store and I am in the southern region. Employees are cut no AP/OPS manager, not a lot of merchandise the odds of any neighborhood store surving these challenges is zero. The higher ups are not going to invest these stores

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Post ID: @3oae+13m7LQSu

I am an OAPM that is displaced. Writing is on the wall. All Neighborhood stores are still here to try to squeeze more sales and profit. I had a feeling this was comng. Stockrooms empty for the holidays. Not enough stock to fill the floor. Job was CRAZY and I compromised my life for the company. Good bye Macy's! Hello work life balance!

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Post ID: @3qmx+13m7LQSu

In SF market, capitola, hilltop, bay fair, and west valley are all considered neighborhood stores.

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Post ID: @2lbr+13m7LQSu

I’m currently in a neighborhood store and with our already short staff, we just lost more associates, including our ops/ap manager. These stores are an embarrassment to the Macy’s name. We’ve lost sooo many customers because we can no longer meet the Macy’s expectations.

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Post ID: @2hdz+13m7LQSu

We were told that our store was not classified as a neighborhood store and that we would be getting upgrades !!,fixtures ,new carpeting and possibly more staffing !! I'M surprised we were not designated a neighborhood store because we are in a dying mall !! and our staffing is so low !!. I work in cosmetics where we are the the best staffed in the store .All day long we listen to customer complaints about the lack of help and customer service !! Our magic scores are near the bottom !! Our store manager says it all comes down to profitability ,and guess we are ,so remain open but for how long !!

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Post ID: @2zdt+13m7LQSu

in SF, Antioch is closing. Don't know about the others you ask about. Hilltop must be a neighborhood store. Was just there and it is shameful.

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Post ID: @1lqm+13m7LQSu

Is there a full list of neighborhood stores. I'm working in the SF market and wondering about Monterey, Salinas, Bayfair, Southland, Hilltop, Coddingtown, Northgate, Corte Madera, Redding, Sunrise, Visalia, and West Valley.

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Post ID: @1aou+13m7LQSu

neighborhood stores are told at the store rally they are on a list to close at any point within the 3 years if they do not shape up. Most of these are small stores were customers only come in a buy things once they go to last act so they have huge margin problems. The problem is that none of these stores have operations or security managers with staff to prevent shrink, so good luck!

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Post ID: @1siu+13m7LQSu

What about neighborhood stores with Backstage in them? Anyone know if all Backstage managers were let go?

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Post ID: @1gha+13m7LQSu

Here's the deal. Approximately 125 locations will be designated as "Neighborhood" doors. They tested the concept in around 6 locations starting in late 2018 and unfortunately, business didn't turn around. Therefore, Macy's did a thorough review of the store portfolio and has designated 123 locations as Neighborhood doors. Jeff Gennette was quoted in the WSJ as saying all these stores will close within 3 years. 29 this year and the remaining over the next two years. That will leave approximately 385 Magnate doors. ALL will receive the growth treatment by the end of 2022. With the Flagships, Macy's will operate just shy of 400 full line doors going forward. My numbers are locations, not boxes. (So The actual number of boxes will be over 400 due to the duel anchor set up in multiple malls.)

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Post ID: @1teu+13m7LQSu

Have there ever been neighborhood stores that remained successful ? Ones not located in a mall

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Post ID: @1fvv+13m7LQSu

It doesn't seem to matter if the store is profitable or not. The mall may be busy, but if your store is "on the list", it won't matter. One particular store closing this year was one of the highest performers in the district until last year. The mall is vibrant and alive, but the average customer base is older. There isn't another store closer than over 50 miles. About a year ago, they were made a "Neighborhood Store". Several registers were removed from key departments, and some (not all) were moved to a centralized location near the center of the store (called Let's Check Out). This really hurt sales, so they were put on the list for closure this year.

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Post ID: @dhs+13m7LQSu

Neighborhood store - "You are on the list". Not 100% certain that you will close, but unless sales improve or the dead mall you are in comes back to life - good chance of it.

Not on the 250/Not a Neighborhood - You continue along. same old, same old. Pray your mall doesn't start getting "lonely".

Growth store - Remodels, upgrades, perhaps even more staffing in some locations.

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Post ID: @eay+13m7LQSu

My store is not a growth 250 nor did we get classified as a neighborhood store. What does that mean?

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Post ID: @unb+13m7LQSu

So basically ALL NEIGHBORHOO MACYS STORES ARE CLOSING IN THE NEXT 3 YEARS, REGARDLESS IF THEY ARE BRICK AND MORTAR OR IN A Sh–TY MALL?

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Post ID: @jfc+13m7LQSu

"There is another group of stores called the Neighborhood stores – there are about 95 stores in
this segmentation, and these are stores that, in their current environment, are not projected to
change their trend and remain profitable. And, as a result may be closing over the next three
years." Source: store manager talking points

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Post ID: @nwk+13m7LQSu

We are not located in a mall, our store is a brick and mortar store. We were told that we were becoming a neighborhood store. I know that's the kiss of death but I'm wondering what happens in between becoming a neighborhood store and when we close? Are there any neighborhood stores that stay open? With a neighborhood store are there more cuts? I want first hand experience not speculation

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Post ID: @qur+13m7LQSu

I don't think they're guaranteed to close (in theory anyway). I think the list can change. If you can turn things around you might be alright. But let's face it with the fatal cuts they've made its going to be a tremendous uphill battle. Plus I never saw morale lower than today.

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Post ID: @rgs+13m7LQSu

Not exactly correct. Many smaller stores are still not growth 250 but are a Core location, not converting to Neighborhood. I'm sure sorry to hear this for your location.

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Post ID: @dtq+13m7LQSu

The email as I read it states that the stores that did not make the "growth 250" cut will be called "neighborhood stores" . . . and all the neighborhood stores will close some time within the next 3 years. So yes, it seems inevitable.

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Post ID: @mld+13m7LQSu

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