The life of a manager at Win (esp in Twinsburg and LR):
Your ONLY job is to sign-off on your employees hours, and require them to open as many tickets as they can, for each and every operation, so they can prove their worth to their superiors.
Come to work and get something to drink, sit down and find some way to to pass the next 8 hrs. Go smoke, pay bills, surf, shop, whatever. If you have a meeting, take it from your office and play it in the background while you play out your day.
If you are an employee and find an issue that could disrupt business or cause an outage, here is what will happen:
First of all, how dare you interrupt their BUSY day!
By informing them, you have penetrated their wall of ignorance! They can no longer tell upper mgmt they didn’t know there was a problem.
They will vindictively make make their problem YOUR problem. You will be given a laundry list of THEIR tasks to follow-up on. With orders to work through lunch, after hours, all night and weekend if necessary. Get whatever teams needed to correct the problem together. Have a meeting, and don’t forget to add them to the invite, so they can play it in the background while they are surfing.
And most importantly, let them know as soon as the problem is resolved, so they can report to their superiors that THEY have single-handedly saved the day.
If you have any questions, come find them. Check the lunchroom, smoking area, their friend’s cube...