In both personal interactions and emails with myself and colleagues, Klein and Jennifer Morgan have been at pains to emphasize the 'customer first' message.
What's missing is a crisp, time-stamped action plan.
I cannot believe that after close on a year of careful grooming by McDermott that they don't have an X-point plan to which customers can sign up.
Jenn is a joke. Klein is a kid. Neither will last 4 years.
The entry post of @12mbhy1k is a verbatim extract from the following article https://diginomica.com/sap-customers-are-revolting-heres-why
The full story is even more worrying. These are decisive times for SAP!
That's called lip service and it has been a standard practice here for years.
When actions do happen they can do much more damage. Hans is a terrible distraction, XO has been a complete b—s—, and building the future on ABAP and Hana will have absolutely no future.
Open age discrimination, liars prevail, the emperor is naked ;)
Still, let's put efforts at work as good professionals, while working our way out.