Thanks for the explanation
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Dc plants provide power and battery backup to dc powered equipment. Your tdm switches, dcs, core ISP routers are normally dc powered. UPS is handles battery backup to AC powered equipment. Servers and sometimes some customer facing ISP gear. Sometimes UCaaS equipment. If you only have one string that means you dont have alot of redundancy. Should one out of 40 batteries go bad you lose your UPS as they are in series, should there be a power outage and you go to generator all that AC powered equipment briefly loses power and basically reboots.
“ Do you understand the difference between dc plant strings and UPS systems? Sounds like a breakdown in communication”
No, I don’t. Can someone briefly explain? And what the impact on customer reliability is?
Thanks. We depend on you all!
@11pzdmq6-1vky - yes all critical sites have generators. And our DC plants have 2-8 strings. But we as well only have one string of batteries in our UPS systems. Do you understand the difference between dc plant strings and UPS systems? Sounds like a breakdown in communication
We don’t have outages. Must only be in your state.
I am on the CLEC side in a northeast major metro area and our UPS systems only have one(1) battery string. And I agree, no spares and no protect paths. Customers are down for days waiting on a spare care, been that way for years well before the bankruptcy
Can we manage a Chili stand
Union guys - so full of themselves - always have been...
“once i find a fiber cut, the splicers are on site within 2 hours “
What’s your phone number? We need to work with you to improve our MTTR.
@11pzdmq6-1izc and @11pzdmq6-1qfv
You paint two very different pictures of the company.
Is the reliability and preparedness any different between the ILEC and CLEC sides?
How about between regions?
Thanks
@11pzdmq6-1izc - once i find a fiber cut, the splicers are on site within 2 hours usually...i have had a couple take just over 3 hours. Vendors are coming out just like they were before the bankruptcy started, and my battery backups all have at least 2 strings...some have 3...and all have a generator either on site or within a couple hours... if you dont like it...dont let the door hit you on the way out...you (and the other slackers) are the reason this place is having a hard time turning around
Exactly, there are no protect paths anywhere. They have a card fail or have a fiber cut and customers are down for days. There are no spare cards within several states and Windtream uses outside contractors for fiber cuts that often have to fly in, so they are 1-4 days out from starting repairs. UPS systems only have one battery string and vendors will no longer do PMs or cell replacements due to windstream not paying their bills. The end is now
I’m one of the few still employed because I haven’t found any jobs that will pay me what I make now. It’s comical that some management teams believe what they’re being told. All you have to do is look at the numbers and truth is in front of you.
If you chose to believe anything but the facts, well that’s on you.
The records are so far gone they can’t be salvaged. How many customers are being told they have diverse services and find out they don’t. I wouldn’t risk my job going with Windstream.
Still spending money like a teenager with a credit card.