New CEO is not happy about DXC Insurance management leadership. Layoffs in motion for leadership and those employees tied to the DXC insurance vertical. This vertical was an important segment for CSC back in the day but hearing it’s not profitable and no insurance companies are trusting DXC for digital transformation. Assume major changes in leadership and employee layoffs are in play over the next few months. If you are in this vertical; you probably know that DXC leadership is poor and if you are in BPO delivery; update your resume and get out. I have.
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I'm hearing the same in the UK. New CEO thinks Insurance is stuck focusing on mature North American and European markets with old products and no focus on Asian growth markets. Also, apparently ANZ Insurance sales leadership is a problem no real pipeline and struggling to grow the business, so might separate Insurance out of ANZ and merge with Asia to put focus there. ANZ insurance should expect management changes and layoffs.
I hear the same; the VP/GM ( P. Ra**cliff) is on the bubble since insurance is not growing in revenue even though it was once one of CSC's strongest verticals. New CEO knows a lot about this vertical since Accenture has a strong business there. He is questioning what DXC insurance management leadership plan is. Word is there isn't a good one. The existing client base not moving ahead with DXC and selecting others like Accenture; Cognizant; TCS.
There is at least one UK insurance BPO project that I know is a bit delayed but definitely a money spinner... I'd doubt they'd axe that just when its about to pay out...
Mikey might have done it out of spite, but at the moment I believe Sal is not quite so illogical.
I stress "at the moment"
Insurers contract with DXC because of low cost, not because of any "leadership".
If the DXC "help desk" service is any indication, I'd run and fast away from any DXC "digital transformations".