Were due for a good one about now.
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Where are these vendors that have stopped coming in? I have 2 meets tomorrow and 2 on Wednesday. All my sites have the vendors on schedule without issues...
Well, vendors have stopped coming out for PMs and repairs in the Central Offices. HVACs in alarm all over the place, and as stated above open cells littered throughout battery strings. Out in the collos I see a lot of DWDM systems and optical nodes in simplex with failed cards. I call into the transport NOC and they do not seem to care. We dont have the spares locally, so I tell my manager and he tells me its not my problem if the transport NOC doesnt want to do their job them its on them. Nobody gives a c-ap about the network at this point. I just accepted an offer and will be gone in 1 week.
"The orders where given months ago, no call-outs for equip with less than 100 customers. And during the Hurricane Dorian scare.......only run generators on remotes that were considered critical sites. Their definition of a critical site.....if it had police or fire/rescue in it. Didn't care about cell towers, etc....... If they went down during the storm, oh well....they'll be back up if/when commercial power is restored."
This came from an ILEC area. FL to be exact. A couple of the NT's in our office were discussing this because they had gotten an email wanting to know what "critical sites" they had a few days before Dorian. They said the orders were for the NT's to only run generators at "critical sites" and that the CST's were going to be continuing working orders and troubles, even if we din't have a remote up and working......"work it to the demarc and when power comes back on, the order will be complete"
Talks then began about how the company is not changing out batteries anymore unless it's 100 or more customers in a remote. You can see the frustration in all our NT's faces every morning they come to work. Keep losing positions, having their hands tied, and for the most part- no respect from the company. Our manager has told us "the days of the NT are all but done", before we know it, everyone will be a "card/parts changer", no need for NT's anymore.
I work for an ILEC customer with multiple scattered facilities.
It's useful to learn here what's going on around Windstream and not just in one place.
There's so much the chaos and variability in the company's management and operations. It makes sense to me that one area's operating practices might be much better or worse than another's.
Hey Mr. Important - Nobody cares about your batteries. If you don't like this site, don't visit. Must be SOMETHING interesting here if you are reading and posting. I can tell you think that what you do is the most important job in the bankrupt company. R.I.P. WINMQ.... LOL
Batteries haven’t been changed on most of our sites in probably a decade. There are portable generators available though. Kind of a c-apshoot. Most of our outages are network related. Rural ilec
I get called out for any trouble no matter how many are effected. All my sites have a generator or a portable that can be onsite with a couple hours...batteries last 8-16 or more hours, so no loss of power or service. The cr@p that gets spread on this site is terrible. If you dont like it, please leave...most of you complaining on here have no idea how to get stuff done...just complain
_"And during the Hurricane Dorian scare.......only run generators on remotes that were considered critical sites. "_
Wow!
We're an ILEC customer with multiple facilities.
At one point we were at the edge of the cone of uncertainty for Dorian. We figured trees might fall on phone lines but it never occurred to us the phone company might just decline to power their system. Fortunately for us, the storm missed us.
Did this happen on the CLEC or the ILEC side of the business? If it's on the ILEC side, I'd think a policy like that would be against the law somehow.
What do you call an outage? The orders where given months ago, no call-outs for equip with less than 100 customers. And during the Hurricane Dorian scare.......only run generators on remotes that were considered critical sites. Their definition of a critical site.....if it had police or fire/rescue in it. Didn't care about cell towers, etc....... If they went down during the storm, oh well....they'll be back up if/when commercial power is restored.
There’s been multiple in NW Arkansas. What office are you in?