Thread regarding Windstream Corp. layoffs

"Rochester [Michigan] wrestles with city phone service"

https://www.candgnews.com/news/rochester-wrestles-with-city-phone-service-114793

"... Rochester City Manager Blaine Wing said the city’s nonemergency phone system unexpectedly went down for a little over a week in late July due to a nationwide issue with the city’s phone provider, Windstream. "

"...In Rochester, city officials were unaware of the bankruptcy and the loss of service until city residents notified administrators that they were getting busy signals when calling the city’s nonemergency phone lines July 23."

This is troubling for us as a similar customer. I see that city has moved to another provider.

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| 1341 views | | 7 replies (last September 6, 2019) | Reply
Post ID: @OP+10TwAs0R

7 replies (most recent on top)

I have seen it plenty of times where services are down for weeks. And take away TDM service and Windstream immediately goes out of business. A significant percentage of their customers are T1. They have countless 5E and DMS TDM switches across the country

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Post ID: @1vnm+10TwAs0R

@10TwAs0R-jhf

“My bad, but the point remains the same; we don't have any ilec holdings in Michigan. It would be either talk America or long distance of mi which are both trash.”

Agreed. Check Stream. Talk America is soon to be history.

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Post ID: @ikf+10TwAs0R

Thanks for the replies. So I think I’m maybe reassured that this was in CLEC country, not on the ILEC?

Should I be?

Thx

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Post ID: @lfo+10TwAs0R

My bad, but the point remains the same; we don't have any ilec holdings in Michigan. It would be either talk America or long distance of mi which are both trash.

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Post ID: @jhf+10TwAs0R

It was Rochester NY that had PAETEC and Earthlink personnel, not Rochester Michigan.

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Post ID: @gtl+10TwAs0R

Also keep in mind that Rochester is a CLEC area for Windstream. Their was offices and operations for both Paetec and EarthLink in Rochester. Don't know which of those legacy companies delivered the service but either way it was probably old trash. Reading here it says analog service so yea it was old trash. If you are cheap enough to continue to run your so called vitial infrastructure on out dated equipment this is what you get. It says the city was in the process of upgrading to digital... So they are 20 late on technology.

Why does Windstream sale old trash? Because people are still willing to pay for it. Why on God's green earth is a BDS T1 PRI even still a service because if the phones are not broke don't fix em. For Windstream the equipment is already well paid for. What Windstream looses sight on is those old system required a certain utilization level to remain profitable. The capex of the system is well realized but the opex still churns. They now do not have that utilization and are losing money just by the continuation of operations, but of course as you can see with the bankruptcy Windstream isn't that smart.

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Post ID: @fqr+10TwAs0R

That could have been 1 of a million things to go wrong. Operations and outages have nothing to really do with the bankruptcy for now...when we get get cheap and outsource ALL of our support this will become true.

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Post ID: @jks+10TwAs0R

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