Folks on AT&T board here are discussing an outsourcing deal with IBM that just got signed.
There is a lot of anxiety and questions there.
Maybe someone experienced in this may want to visit their forum and help them answer a question or two - the board is here https://www.thelayoff.com/at-and-t or here &at-and-t and a long thread is here https://www.thelayoff.com/t/104smjJV or here @104smjJV