I can't begin to describe how infuriating this Stern quote is: "The approach the company had taken to disaster recovery really hadn’t changed in 20 years — and the world had moved on," Stern reportedly said. "We had been slow in recognizing the business had to change.”
Anybody who does not read this as a huge fed flag and leave - both employees & customers - is in complete denial.
These id--ts were told over and over and over (since 2012 at least!) that cloud services were the future and Colo DR was dead. They were given detailed marketing plans, system requirements, and budgeting. They hemmed and hawed and diddled and would change direction on a whim, without any product or engineering input, to chase the latest vendor shiny object.
There is no customer with a grain of sense that should be willing to put their corporate data into a company that "hadn't changed in 20 years". Especially one that is willing to screw creditors to the tune of almost a billion dollars.
Why would anyone want to do business with this bankrupt, inept, directionless, immoral shell of a company?