These programs will be ending at the end of December. I thought they were supposed to bring the turnaround and save the company.
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Yup and the entire MSL team let go today. Sorry but that was a TOTAL waste of payroll. Hope Leena went with them!!!
Supposedly the program is being replaced by another one called Sears Plus.
The VIP program was easy to get bumped up a level by redeeming points. Apparently the programmers counted redemption as spending new money.
So, if a member used a lot of points back offers, coupons or other promotions, that would give them even more offers and discounts through the VIP scheme.
WRT SYW Max, spend thresholds for years included redemptions. And the early years of SYW Max, members could get anything shipped to them free.
Imagine the costs to the company for all of this!
@plz the emailed all the members. Text as follows:
To our valued member:
Thank you for being an integral part of the success of Shop Your Way over our first 10 years. We’ve listened to your feedback and are working on new ways to serve and reward our most loyal members, like you, with new and evolved programs. We are ending the current Shop Your Way VIP and Shop Your Way MAX® programs, but have new partners and services we will announce soon.
You will continue to enjoy your VIP benefits at your current VIP Platinum status through 12/31/19. If you have been enjoying Shop Your Way MAX benefits as part of your VIP status, these benefits will also end on 12/31/19.* To see details about your VIP status and benefits, please visit your VIP page.
Stay in the loop as we transform! Be the first to know about new programs, partners & services – sign up for mobile alerts†.
As always, thank you for your continued loyalty.
- The Shop Your Way Team
Still have questions? Call us at 1-800-991-8708. We’re available 8 a.m. – 10 p.m. CT, 7 days a week, except for certain holidays.
*As of 10/31/19, member purchases will no longer qualify to become a VIP or to advance within the established tiers of the VIP program. Members who are already at a VIP tier before 10/31/19 will continue to be VIPs through 12/31/19
**Shop Your Way Max benefits include 2-day shipping and 5% CASHBACK in points when you make a purchase online and pick up your order in a store.
†By signing up, I agree to receive recurring autodialed messages from Shop Your Way alerts to my mobile number and also agree to the program terms and privacy policy at www.shcterms.com/mobile. Message and data rates may apply. Text STOP to cancel. Text HELP for info.
IMPORTANT PROGRAM INFORMATION
Thank you for being an integral part of the success of Shop Your Way over our first 10 years. We’ve listened to your feedback and are working on new ways to serve and reward our most loyal members, like you, with new and evolved programs. We are ending the current Shop Your Way VIP program but have new partners and services we will announce soon.
As of October 31, 2019, member purchases will no longer qualify toward becoming a VIP member or toward advancing within the established tiers of the VIP program.
Members who are already a VIP member before October 31, 2019. will continue to enjoy VIP benefits through December 31, 2019.
If you currently have Shop Your Way MAX as one of the benefits you receive from the VIP program, you can continue to enjoy these benefits until December 31, 2019.
An email went out to members yesterday informing the about the end of the two benefits. It was vague about some new benefits and partners coming in the future. My guess is the program is ending. With the layoffs that happened to the SYW Hoffman team there isn't anyone left to manage the program.
Didn’t hear anything about it, how reliable is this info?