We manage the overall health of our talent pool on an ongoing basis. A rigorous performance assessment process not only aids in identifying top talent, it ensures we identify lower relative performers and continuously high-grade the collective performance of our workforce. Establishing minimum levels in our lower performance category ensures we maintain a healthy talent pool that is motivated to continuously improve and is replenished on an on-going basis through hiring. The intended outcome is that we raise the collective performance of our workforce and deliver strong business results.
As background, in 2020 and 2021, the NSI minimum was 8% as we found that many parts of the Company were not managing this consistently in the past. This resulted in a need to increase the focus on this area in the short term through broader identification of employees who would benefit from additional support that the MLRP process delivers.
Based on our experience and considering external practices, the NSI (Needs Significant Improvement) minimum will be adjusted to 5% (from 8%), with some limited exceptions. As is the case today, employees in this performance category will have the opportunity to improve their performance. We expect to maintain this level for sometime and will continue to monitor that it meets our objectives.