Dell - you need to get with it. The culture of the industry and society has changed. Working remote or hybrid isn’t the issue. That’s really not the issue. The issue is your lack of adaptation to the industry. It’s changed. People want to both work remotely and in the office. You’ve said it yourself you can work from anywhere. People want some basic things though.
Stability. They want to work for a stable company with a plan. With something behind the story. You can’t even provide a consistent place for someone to sit and don’t even have stable work at home policies. Most of your leadership team is remote! Give them a reason to stay in the buildings and they will. Your factory AI story is BS and you need to seriously understand your product suite and how to use it. Get stable.
Listen to what people have to say. Your eNPS score collectively across the company was abysmal. Instead of recognizing that, internalizing it and as a leadership team actually making a plan you pushed it down to the managers. The lack of responsibility is embarrassing.
Your employees told you exactly what the problems are and you ignored them.
Stop worrying about you and worry about us. Dell isn’t a company. It’s a bunch of individuals who come together to drive their own agendas. If the leadership continues to worry about their own individuality there won’t be a company left.
Long story short. Dell, times have changed. You have a decision.
Get with those changes or become irrelevant. So far your relevance is waning.