So many teams have been cut that its a struggle to get anythong done.
Sales are picking up the slack with an ever increasing amount of tick box emails,quotes that dont go anywhere,endless campaigns and customer events.
The big issue is we cant fix the small issues.
We spend our day logging endless tickets or updating files.
Hopefully I make the list this time around as this place su-ks.
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Post from TheLayoff.com
Primarily due to the RTO policy for those on their own terms. The worst mistake the company has made in my 12 years….was this strong arm policy.
Shocked to see some top performers leaving, whether WFR or on their own terms. Some were key teammates and made major impact.
I know of a sales manager who was very very good at resolving those pesky invoice issues, account holds, and mysterious account problems that got in the way of sales. Alas, they were part of a WFR. Way to go, Dell!
Tick this box...
The downvote HR bots are back.
I would think they are banking on AI to save the day. Commodity providers need to rely on something else other than actual increasing margins. Take a look at Dell's results. Forward guidance is showing less margin.
That was a strategic decision Dell made a few years ago…they didn’t see value in having expensive pre-sales engineers that have deep technical knowledge and now we people in those roles that literally don’t have a technical background acting as that pre-sales engineer. Then they decided to de-couple those pre-sales engineers from account teams and have a pool of them that account teams can reach out to, so you no longer have engineers with intimate knowledge of their customers, their environment, and needs.
So what does that result in? Mis-sold products, solutions, and services. Maybe great for quarterly sales goals but a sh!tshow once that solution has to be delivered.
Dell has never understood enterprise.
has been this way for decades, with org variations, so it is amazing that so many are awakening now
"until we in sales just have to figure it out ourselves."
Hilarious seeing someone from sales say this because those of us not in sales say the same thing all day long about sales. We just have to figure it out ourselves because the account teams don't care after the sale is made.
but yet we have to push releases out every 4 months....that incidentally are becoming more bug prone.
If it brings you sales folks any comfort, just know it's not just you. Every org I work with has been impacted by repeated cuts over the last 15 months. Pretty much everyone I work with is spread so thin that the most basic tasks take forever to get done (if they ever do) because there's no bandwidth to do the work. Cutting so deep it brings work to an almost standstill seems counterintuitive...but who am I just a lowly IC.
Feels like they want us chasing our tails with check the box activities, meanwhile we can’t get paid on Vxrail deals we have already sold.
The problem is they have cut so many that the the people left are doing the job of 5 or 6.
This would be fine if we knew the process or if systems work but with such a rush to streamline the buisness this is far from the case.
Which means more and more pointless meetings and box ticking while the sales side suffers.
Customers must be getting as frustrated as us.
The non-stop multiple spreadsheets are a productivity ki-ler. In the age of AI Dell has turned the folks responsible for selling the technology into spreadsheet bots. Constantly fill out pointless spreadsheets for hours a day. Beyond sad. Spreadsheets were dead in the late 90s. Running any business via manual data entry is a recipe for disaster.
I couldn’t agree more. It’s getting embarrassing from a company stand point. Quotas are obnoxious as ever, but now with so little time to actually work on sales it’s becoming an impossible hill to climb. Most departments pass the buck back and fourth on issues like invoices, account holds, returns, refunds, and now the VMWare/ Broadcom debacle, until we in sales just have to figure it out ourselves.
Not to mention the massive amounts of tedious spreadsheets and files to keep up on constantly. It’s like we can’t work because we are constantly having to show our manager we are working. The irony is that the new motto is “Just Sell” when we in sales wish we could tell management to “Just Get Lost” and let us do our jobs.
Truly a spreadsheet sweatshop. Senior leadership is just trying to stay off the chopping block. Instead of embracing AI endless manual spreadsheets with non sales related campaigns are clogging the internal bandwidth.
Dell is now a terrible place to be. You are constantly looking over your shoulder, but more importantly there is no strategy beyond the “AI Factory”. Which fell short.
Dell is dead I was laid off and there is not 1 job that requires experience with Dell Technologies.