Thread regarding Ricoh layoffs

49 days out

What’s the rumors and predictions for April first for Ricoh? I heard 5 new Ricoh companies to replace the one large direct organization.

Will they maintain sales and service or just be a manufacturer that supports dealers? If its all changing so drastically why is nothing being riled out by now?

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| 3506 views | | 20 replies (last March 4, 2021) | Reply
Post ID: @OP+19l6OY7J

20 replies (most recent on top)

Just a few weeks left and no details yet…

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Post ID: @mpvy+19l6OY7J

@9mrg+19l6OY7J Good point about Kodak, I personal believe Ricoh will survive, just not in it's current from. My concern is for the people who have given their most productive years to IKON/Ricoh. Just like me I stayed loyal, over the years I passed up many offers from dealers to jump ship and work for them. I stayed with the intention of working here to retirement. Is the rug going to be pulled out at an age where it difficult to find new employment. In the past others have found good opportunity with the dealer that bought the accounts. Others were left out in the cold. If the dealer made any job offer, regardless of what it was, the tech was no longer eligible for severance. I know two case where the techs were screwed. In one the job would require him to drive 80 miles to his territory. The dealer already had an employee that lived in his old territory so they taking care of their own employee first. In another the tech was offered well below what techs are paid for his experience. That one worked out as he found a job with a different dealer at a decent wage.

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Post ID: @9ail+19l6OY7J

5wmf+19l6OY7J, Kodak used to have a lots of cash on hand too... until they did n't. They were like 5 times the size of ricoh and also invented the digital camera... wait a tick... ricoh makes digital cameras! But the augmented reality and 3D/Tshirt printers will save the day?

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Post ID: @9mrg+19l6OY7J

Metaphors colorful and words profound! Totally agree. Very handy to have ricoh for transactional customers... or just for people you don't want to do future business with.

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Post ID: @7gfz+19l6OY7J

The reality is sh*t also floats on top. The worst of it won't flush no how many times you pull the handle. It just stay floating around stinking up the place.
Not everyone who has a problem with Ricoh is from Xerox, many of us still sell Ricoh as lower product. It is a amazing what you can do when you have multiple options for a client.

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Post ID: @7ccb+19l6OY7J

LOL- How many xeroids? Yuck! Well you know how it goes... Cream rises to the top and those who don't look elsewhere right? I'm sure ricoh has only kept the best and brightest. Kind of like Top Gun. No one spikes a volleyball like Maverick.

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Post ID: @7xrl+19l6OY7J

LOL "Sales can expect a generous new comp plan that reflects high confidence" yeah I'm sure that is why we had 3 Ricoh sales reps come in the last few weeks to ask about jobs with us.

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Post ID: @7sdy+19l6OY7J

Sales can expect a generous new comp plan that reflects high confidence in; the superiority of current and soon to be launched ricoh inhouse technologies, new sustainability gains from restructure and transformate initiatives, overall optimism of many opportunities to increase sales and profitability.

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Post ID: @7fcp+19l6OY7J

I've lost touch with my old co-workers over the past several months, mostly I felt too embarrassed I am still collecting UI, however, I'm insanely curious to know what is going on. I know alot of what is posted on here is rumor and conjecture until it actually happens. My question is this: what actually has been announced in the last few months, have there been any more layoffs since the end of summer round I was part of, is the splitting up of the company thing official, and have any territories been sold to dealers yet?

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Post ID: @7brp+19l6OY7J

What is going on with the ricoh website? Survey pop up:
"Based on your experience on this site, how likely are you to recommend Ricoh to a colleague or friend?" You think people are going to recommend a product based on the website? ... or are you subliminally suggesting that they should??? What is Happening? Pan handling to bolster Net Promoter Score?

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Post ID: @7bcy+19l6OY7J

Good to hear from the Ricoh Unicorn and Rainbow department. Glad to hear everything is perfect there. We can only hope we see more blockbuster acquisitions like Anajet or Mindshift.

So what do you think the opportunity for 3D printers. I remember the 2 we sold a couple of years ago. It made all the Ricoh communication streams. Haven't heard much since. What is the next 100+ unit install on the forecast. What do you think the ration of 3D printers to MFPs will be. Maybe if everything is optimum 5000 MFPs for every 3D printer. I think that is even a pipe dream. I may not be clued into the industry as deep as you, but I do know that there currently companies manufacturing everything from small DIY 3D printers to machines that make aircraft quality parts. It is not a wide open field.

In reality here is how I see it going based on past experience. A sales rep will have an opportunity to sell 1 machine. Sales will promise this will be the first of hundreds sold. The machine most likely will be on the edge of our service territory and require 24/7 coverage. TS will pay training costs of airfare, hotel and per diem for 4 technicians. Since we have no experience on the machine the roll out will be troublesome. The customer will have an under trained staff who prefers to place calls after hours as impacts their workflow less. The sales rep who over stated the capabilities of the machine will they claim they can't sell anymore because this has gone so bad.

As far as being unwanted that is probably true, but I'm not offended by the comment. Truth is nearly every Ricoh employee is unwanted, they are just used for what ever ability is needed at the time. Some of the most unwanted employees are many of the top selling sales reps. They are just tolerated because of what they bring in. I have heard that Ricoh has done a study of what various employees make compared to similar positions at other companies and industries. The result is they believe most sales and TS employees are overpaid. Let's see how wanted they are when the new comp plan comes out.

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Post ID: @5qca+19l6OY7J

Learn to stop chugging kool aide and telling me it’s sake. Look at the financials... horrible. Argumented Reality example is ironic. Emerging markets. M&A. Coming Soon to a Theater Near You! The “sun will come out tomorrow” not really reassuring based on experience to date? But message keeps the same- Look at these reasons ricoh is so amazing, charts n graphs! What, you don’t believe it? Then get the heck out of here, you hater!

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Post ID: @5rwk+19l6OY7J

Learn to not be so bitter. You most likely work for RICOH yet no so little about the company because your in your own little vacuum. They have alot of cash on hand. M&A activity is aggressive - do your homework on additive manufactoring and emerging markets around augmented reality and 3D printing in our space. The copiers are the core but diversification has been huge.

Try being a bit more in touch with company research & data and less on speculation and rumor. It’s funny when the same ones chirping from the sidelines still feel the urge to talk about this industry that they still miss a ton. It hurts when your not wanted ( everyone gets it ) but focus on positives and youll be much happier -

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Post ID: @5wmf+19l6OY7J

"Ricoh is already working out FY21 territories for direct sales. ......if you aren't happy, LEAVE! "
This is such a Ricoh thing to say. "As long as I'm taken care of you have no room to complain."

Over the last few years I've watched sales deals where the company would ultimately loose money, but sales would structure the deal so they get paid the most up front. Then the company gave back any profit made a little at a time. Screw everyone else as long as I get paid big.

Now my sales reps are crying they can't make any money with the new comp plan.

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Post ID: @1dfz+19l6OY7J

@jlf+19l6OY7J, "if you aren't happy, LEAVE!" - This applies to customers and shareholders or just employees? Please specify.

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Post ID: @1msp+19l6OY7J

@jlf+19l6OY7J, Already working out 2021 direct territories? Less than 2 months to go = “already”? What’s there to workout? Must be dealing with loads of new and changing (headcount?MIF?) variables! Is grade 12 Algebra involved?
You guys created the ambiguity here and left people in the dark waiting in ominous dread of April 1 date... Left in a vacuum of fact and past experience, employees come to their own conclusions which are likely accurate. “If you don’t like it LEAVE!” Nice sentiment...Another example of ricoh pretending to be something it’s absolutely not:
https://www.ricoh.com/about/ricoh-way

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Post ID: @1xim+19l6OY7J

Ricoh is going to be the sears of copiers. Splitting up the company and selling off any profitable parts for a short term cash infusion, think of sears selling off the craftsman brand

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Post ID: @1bjt+19l6OY7J

Easier to sell off parts of the company when they are separate divisions.

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Post ID: @cog+19l6OY7J

Ricoh is already working out FY21 territories for direct sales. Not sure where some of you trouble makers are getting your information from......if you aren't happy, LEAVE!

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Post ID: @jlf+19l6OY7J

IF ricoh is good at anything its keeping everyone but Japan senior management in the dark and being vague about any specific direction. Maybe they should get into the mushroom growing business. I'm not anticipating any big reveal April 1st but the compass direction is certain: Getting away from print. Accounts and MIF will be pushed/sold to dealer and manufacturing will be scaled back and some model engines will be sourced by other manufactures. Pushing base to dealers will also give them ability to leverage increasing supply costs and commitments from dealers.
Shot clock is ticking so they'll wildly increase efforts to "Transformate" (just puked in my mouth) which will be avalanches of even more PR "News" about how ricoh is soooo amazing at things it has questionable real experience and results in. Below for example, they shared award with a company that has 61 employees... and I think the other company should have won outright! At least they seem to have an understandable clear objective for being in business! Has anyone even heard of the Cloud Awards?
https://www.streetinsider.com/PRNewswire/Ricoh+USA%2C+Inc.+Wins+2020-21+Cloud+Award/17929004.html
For any other clarity visit the xerox page on this site. They're also carving up business units. Since ricoh has been racing to the bottom with xerox and also not really innovating for years these along with recent financial results pretty good indictor of what can be expected in 2021.

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Post ID: @ecw+19l6OY7J

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