Instead of doing any self reflection AW doubled down on not changing a single thing about the company and even said it’s already great for providers and members.
Honestly, this company couldn’t care less about its employees as they are on the receiving end of retaliation against poor company practices. I’m sorry but you don’t become the 4th largest company in the US without sc--wing people over. You don’t make billions in profits without denying more claims than their competition.
If a grocery store was in the top 5 companies I think everyone would be suspicious about food prices.
Things need to change.