Who's bright idea was it to hurt morale even more, especially at this time, and only offer "Surge Pay" to 8010 associates? Great for selling associates, happy for you, but bad for everyone else. Way to go Macy's, talk about hypocrisy, "TEAMS WIN" "MAKE MAGIC".. yey hurray! Why is Macy's treating support associates differently, this is insulting and divisive, and for sure a kick to the gut and morale to support teams in the company.
For those support colleagues who are lucky enough to have management at your store who CARE, and are willing to find the loophole to include you in the surge Pay, good for you. However, not every store has management or a store manager who CARES enough to do the same.
At my store, I had my people leader tell me about the surge pay or premium pay, he told me I would have to pickup a shift on selling floor. I know my store could use me during that time but I'm giving them the middle finger and not picking up a shift, I'm just going to enjoy my Saturday off, extra $30-40 is not going to make or break me. Why not just do the right thing and pay every associate that surge pay, it would be such a great gesture. Macy's, you failed on this one! This is no way to treat thousands of great support associates.
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It just got extended another month :/
How screwed up is it that a company the size of Macy's can't develop and implement a simple hiring system that allows stores to be competitive when it comes to hiring in the marketplace? We have so many open jobs not because we don't have applicants, we have applicants a plenty at our store, it's just that it takes so long to actually hire anyone that they receive offers from other employers before our hiring process gets to the point where we can make an offer. The new hiring system is the main reason that we have this new premium pay program was put into place, so many unfilled hours and jobs across the company that we have to offer 1.5x pay in an effort to get already overworked people a reason to pickup weekend shifts. How long are we going to continue to ignore that someone or several someones made a mistake and get this system replaced or fixed? Can't wait to see what it will look like going into the summer with business coming back and no one to work. Expect to see even more leaders leaving as no one wants to try to achieve the crazy high goals when you can't even hire team members.
Think how I feel. I'm the AST and the only associate in the building this weekend who didn't get the extra. I went through the walk report, every single support person was placed in an 8010 except for me because "I don't contribute to sales." Or so I am told. I'll go back to submitting my 400th AskHR case now.
"OMG. Get out the violin.
Yes, this whole thing wasn't well thought out. But it's temporary
Smart stores made sure everyone got an 8010 shift last weekend no matter what work they were doing. D-mb stores last weekend will catch on to it this weekend.
But go ahead and quit if that makes you feel better, and makes a point"
@gwb+1aOhr6Ya, it's not about smart stores vs d@mb stores,. It's the principle of it and about management at each individual store who actually feel that it's wrong to exclude support team and finding the loophole to do something about it.
At our store, although we are not fully staffed, and we have several support people who know how to ring up, the manager is so strict and by the book that she is not letting management use the loophole. Our store manager, who has been with the company over 20 yrs but only at our store for about 10 months, is such a 3itch that she has management afraid to bend the rules because she will go off or belittle them. She micromanages to the T. So to your point, our store management is smart enough but are not able to use the loophole because of our @$$ho-e store manager, she wants to show everyone who is the boss and nobody better cross her path or go against her.
Also, who is going to quit over a measly extra pay for working weekends? I rather enjoy my Saturday off, because it's not often I get a Saturday off. They purposely scheduled me off Saturday in hopes I pick up a sales shift on the sales floor, no thank you, you can keep your extra change and 'll keep my sanity.
The surge pay got delayed at our store does anyone know if its going to be retroactive?
No way in h3ll I'll be jealous of 8010. If I wanted to be a cashier, that's the job I would have applied for. What gets me is how it's a giant middle-finger to support. The new truck schedule ensures we don't get Saturdays off, and if your support team is small, you also have to work all the Sundays instead of doing alternates. So, no weekends off, and no chance to even get the whack a55 premium pay if you really needed or wanted it.
Managers should not need to exploit loopholes to include support in something Macy's dares to call a "reward." Support works just as hard, if not harder than selling and should have been included in the jump. That's the point, for those who still don't get it.
Has anyone thought that they did this on purpose, they want you to be jealous of sales? Because they think now when they roll out that awful test pilot company wide and make everyone do everything in the store (sales puts away goods, does markdowns, support rings) that support will gladly except this new roll for that extra couple dollars on a weekend🤣
OMG. Get out the violin.
Yes, this whole thing wasn't well thought out. But it's temporary
Smart stores made sure everyone got an 8010 shift last weekend no matter what work they were doing. D-mb stores last weekend will catch on to it this weekend.
But go ahead and quit if that makes you feel better, and makes a point.
So true. But like this weekend support will be setting up ODS on Friday and we have truck put away on Saturday and we have markdowns on Sunday as always. It sucks. Most of our small support team is about ready to quit.