After working for United healthcare ffor 15 years and getting multiple rewards and comments from leaders on how great my performance was and excellent manager reviews for 15 years.
This Anti- American company fires amaricans and replaces them with cheap indian labor. Its rediculious and they should be sued for fraudulent firing practices and a host of disgusting Labor practices against americans.
@apyw It is NOT a low wage country. Its a LOW COST OF LIVING country. They are getting paid extremely well. Their government has pegged their currency to the USD, it’s a stealth tax on the American worker.
It won’t change until the dollar loses its reserve currency status. Or the US has massive deflation.
Same here. Worked 10 years and an Indian manager fire and replaced me with Indian contractor. That person joined our team 2 weeks before I was fired. Not to mention cohords of off shore ... F*** Optum
From the tech side of things, this has been unfortunate. I watched as my entire team, of 3 developers, was split apart and they brought in a team of over 12 offshore devs/QA/BA resources to replace the members moved elsewhere. I finally got an offer, so during my knowledge transfer sessions recently, I pointed out everywhere that we had gaps that no one bothered learning on. We have 1 "onshore" dev that frequently runs into problems that only impact offshore machines, and I was the only remaining team member that was both onshore and not Indian. Every single position we interviewed for was attended by a specific subset of Indian contractors. No other candidates were even given the opportunity, and after nearly a dozen interviews, we hired 2, and rejected the others due to being unqualified (despite their resumes and all of them claiming to have Masters degrees).
It started with management, though. When our technical leadership became Indian, they only promoted and hired/shifted work to other Indians. All of the hackathon winners, Capital projects, and other highlighted items were granted to Indian local and offshore teams. It has been ridiculous to watch unfold.
Had these been mostly competent changes, I would not have even complained. But we were overall less productive as a team, and I was the only member working on both US and offshore times when their team members broke things. Long, unexpected hours and weekends, all the whole they never would answer messages after hours. But I was pinged constantly in the middle of the night for information they needed, and chastised if I didn't respond.
The final straw was my boss, who coordinated our change in team structure, changed to a different department before our reviews were due. This led to directly reporting to offshore contract team "leads" becoming our managers. All without a single word or call ahead of time. When I finally put my two week's notice in, I had used 1 day of PTO, and had a handful of holidays (New Year's day, MLK, Memorial Day, and 4th of July). The offshore teams had taken PTO for weeks at a time, with many scheduling a month ahead of time or more off in September, and seemingly having multiple holidays off per month (all without prior communication until the day before). I have had to burn hundreds of hours of PTO due to the corporate policies in place and balancing time again the other team members before the offshore problem (which was sold as allowing for more room to get work done and time off). Taking a single day in the calendar year was evidence that it was all a lie.
I have been cordial to my team members, but I have no sympathy that they are inheriting my workload. Multiple projects that were functional and performance when we had 3 US devs, now taken over by a team 4x larger that can't seem to understand the basic things that are on their resumes .
Im an American and there's many instances Americans are being taken advantage of. For instance. This thing called cultural day. (American are not included) Non proportional holidays for American. Indians should have a limit!
Its just business every industry is doing it. Offshoring been going on for quite some time and no signs of stopping anytime soon. Have to manipulate that accounting to make those quarterly goals for wall street. It is all an illusion of providing a service. 15 years is a good run. Lucky you lasted that long actually working hard and caring. Unless you are preidentified butt kisser you were never in the game.
Common courtesy plea: while I share the frustration of the thread regarding job outsourcing, please please please never be discourteous to our offshore colleagues. These are human beings just like us. They did not create this situation and they are being paid garbage compared to us. Even in cases where they were clueless, I thank them and wish them a good rest of their shift.
Offshoring is actually costing more if you look at the big picture and finances and it will be the source of the next scandal and reputation damage. Strategic contract vendors will be the only temporary winners. Follow the money and the outflows and you will find the insider conflicts of interest to these vendors.
It’s an ebb and flow, what they can’t outsource legally or contractually they will import. The pendulum always comes back.
Show up, and show out- keep doing your job and a little extra you’ll be fine weathering this phase. I guess You can quiet quit if you really want to get on the short list.
The good news is having a 3.5:1 Indian to U.S. ratio will fail eventually and miserably with the quality of work they churn out and an inability to think for themselves I give it 9 months until they realize they need to pivot from this failed experiment.
Remember, generally, there are diff types of individuals from india— many are subpar, many average and some exceptional too. It's important to understand. In tech, most of the subpar individuals come from a one particular indian region where they embellish, overblow and exaggerate the skills, experience and resumes. They are hired and promoted based on their connections, biases, or favors from previous relationships. Not a good thing for an organization. As you advance in managers and leaders chain, communication skills become increasingly important. Its hard to find leadership skills in many of today’s tech leaders.
When you work for a giant for-profit healthcare corporate, then getting shafted comes with the territory. This company has shafted millions of patients, profited from the opiod crisis and gouged medicare and medicade for decades, that's how it got this big. If you get a pay check and work for this company then you are complicit, so no point complaining and acting like a victim when they throw you under the bus.
girl this is so racist lol
@feb+1uNQP5xX - Why does that even matter? I'm literally from that neck of the woods where jobs get off-shored to and I agree with the OP. American jobs should not be sent offshore just because the company wants to save on costs due to their own sc--w ups. Do you ever see India or other countries off shore their jobs to the US? No? So how is that fair? Or do you enjoy being taken advantage of? I won't even get into the security implications it brings, offshoring to a foreign country, because you know.. UHG has a great track record with that sort of thing. Lol.
Take a look at the 'likes' on articles/updates related to DEI that UHC posts on LinkedIn. Vast majority are from offshore resources. UHC is an absolutely vile and despicable organization.
@1ndg+1uNQP5xX I want to be the one to read from the script when its your turn. I'd do it with a smile on my face. Directed for you.
Zero class. Just like the masses of "leadership" who make emotional based decisions, hate men, and are just generally awful people, through and through.
You forgot to mention Philippines as well.
Pretty confident the Indians don't even have training or certifications brother, why get what you can make up.
Always remember the blame lies in Minnieapolis, the weak leadership had to out source the chief to Europe and the tech to India. Even though 80 percent of Indian workers are vocationally trained or noobs with certifications! Yeah, this company is being mismanaged in MN!
the concept of career went poof around 1990. nothing new here
Don't worry, the Indian replacement is doing their part to sabotage UHG by not contributing anything of value.
Probably the poor grammar and spelling.
There are 1.417 Billion Indian's and 1.412 Billion Chinese, so you and the many generations of workers in USA and the world better get used to it.
Join a Union, maybe you'll have better luck there.
There is no such thing as a 'career' anymore. These are all just jobs that can and will be replaced. Your loyalty to company means nothing anymore and ended when the pensions stopped and the 401k's started flowing.
Unfortunately it's all legal. Congress has been bought/paid for by corporate America.
Don’t forget the cheap and low / no quality Philippines labor too.
Are you white/black/Hispanic?