Former employee here, left five years ago. It wasn't a layoff, I got a better opportunity but I never bore any ill will towards Follett. It was a decent job with decent pay and I liked what I did. I wanted to see how Follett was doing in the pandemic and found this place. It pains me to come here and see what's been going on since I've been gone. Have things really deteriorated that much? If so, I truly feel for my former colleagues.
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This time the cut was poorly managed? Beginning in 2013, they targeted payroll dollars. They k–led off experience with that cut. Then they forced moderate experience into taking part time jobs. Many left. They've been cutting ever since. Have they ever managed this well?
Just did a workforce reduction and typically just before the holidays which does not help families. I think this time the cut was too deep and is badly managed.
If you left in the past 7 years, it was going on when you were at follett.
It is very bad, yes. There is no leadership of any kind, home office support is completely gone,
the company can't pay their vendors, professors and students are realizing that the textbook industry is a racket designed solely to squeeze every dollar out of the customer and so they're wising up. Follett is trying to force schools into Access because that's the only way they're going to make money on books in the next few years. Stores are operating with a skeleton crew, so customer service takes a hit, which makes customers not want to shop here. It's a vicious cycle.