Care Navigators now entering the Philippines to help with HRA/FMC assessments. By summer- the Philippines team will expand to full role duties.
I think Care Navigators will be outsourced soon enough.
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Can absolutely confirm that it is not just care navigators but also pre-service clinical reviewers. They were supposed to start in November but they are already working.
@2cg wow!!!
members are saying they heard there will be no care navigators 1/1
Through the grapevine I heard that they still need to have a number of care navigators that actually live in the states per the optum contract ! But obviously that could change
So care navigators who work with the FPM population and/or home and community (Landmark) is hiring staff from the Philippines?
@d0 yes it says we are welcoming Care Navigators in the Philippines to our team later this summer. So basically we are just here until the Philippines Care Navigators know what they are doing.
Wait what? You were sent a email stating they are off shore your job?
Wasn't it the Philippines that gave out admin credentials that created the largest cyber attack in healthcare history?
You got an email telling you that jobs are being moved offshore, that seems weird.
they sent out an email today
What? What makes you think care navigator positions are being moved to people who live in the Philippines?