Thread regarding Shell Oil layoffs

What has determined long term success for most Shell employees

I'm of the belief that western white collar workers in non-consulting companies deserve to lose their jobs to outsourcing and automation because they don't "pay it forward". What do I mean by this?

In most western countries, there is almost this hazing ritual for new hires where they have to show they are resourceful in learning the skills of the role they are in or take some third party training that in no way provides adequate training for the role at Shell, so they forget what they learned. I observed many Shell employees feel like they are not marketable outside of Shell because they don't really know how to carry out the tasks of the role they are in but instead learn how to navigate the role at Shell by heavily utilizing consultants and the India hub. I've found that consulting companies train by hand holding junior employees where overtime you learn the tasks of the role really well because you are able to learn by watching a more senior member and have clear escalation paths where the manager and senior employees have actually been in your shoes before, so know how to train or assist. Because Shell internally encourages a networking and favoritism culture, this rarely happens.

Hand holding and clear escalation paths is the only way to create employees that can't be outsourced or automated away easily because overtime they become highly skilled employees that feel confident enough to carry out their roles whether it's at Shell or another company.

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| 2263 views | | 13 replies (last June 18) | Reply
Post ID: @OP+1jt38vtn7

13 replies (most recent on top)

@fd+1jt38vtn7
I CAN imagine! AI powered phone scams! AI powered images of every fu--ing dou--e in a TV advert sitting the lotus position! AI powered Bollywood dance sequences that go on and on and on! AI powered arguments about how Indians, and only Indians, deserve to be here because their fathers came here with nothing...so we should let 840 million more just like him in! AI powered doctors and lawyers who condescend even more that REGULAR doctors and lawyers do! AI powered quips about how they don't eat BBQ because they are Hindus and why don't you realize that they are Hindu and not Muslim even though they are the exact same fu--ing thing!

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Post ID: @74w+1jt38vtn7

@fd+1jt38vtn7

The problem with your implication is that most humans don’t contribute to what humanity accomplishes.

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Post ID: @fz+1jt38vtn7

Hmmm... most writing is considered good for communication if it is the 4th grade level. That's how news papers and articles are written to communicate. It is meant to be written and read quickly, not studied. My words are not worthy to be studied as if they are in a holy book. You are in danger of vanity if you think we are reading your words as if they are great literature.

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Post ID: @fs+1jt38vtn7

@ex+1jt38vtn7

It's amazing what humans have already accomplished with the majority of people being at a fourth grade reading and writing level. Imagine what we'll be able to accomplish with AI and the India hub.

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Post ID: @fd+1jt38vtn7

From top to bottom, this is the type of post which reinforces my trust in the unfortunate statistics stating that most people are at a fourth grade reading and writing level.

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Post ID: @ex+1jt38vtn7

Post ID: @OP+1jt38vtn7 and Post ID: @ej+1jt38vtn7 , maybe you're thinking about the DEI hires and the folks with DEI promotions? Yes, sometimes the most skilled aren't the people in the job. But the leadership really believes that diversity of s-x, s-xual orientation, race, and religion will out-weight diversity of ideas and higher skill if everybody looks the same.

I support diversity and highly skilled people it is best if the two come together but sometimes they don't.

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Post ID: @er+1jt38vtn7

@ab+1jt38vtn7

This is the status quo and I'm completely against it. This is the type of thinking that has led to us easily being able to move roles from the west to low cost hubs. Telling junior employees to do self learning is how senior employees gatekeep their jobs. This process will lead to the tasks going to a group of people who are willing to do it cheaper and have shown clear hierarchies from junior level employees, senior level employees, leads, and managers. Low cost hubs largely hire from consulting companies so have better quality employees. Also you understate the effect networking/favoritism has had at each job grade.

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Post ID: @ej+1jt38vtn7

@c5+1jt38vtn7

I don't believe people are d-mb. I believe non-consulting corporations in the west have moved away from training their employees adequately. They have decided it's better to offload training to third party services (LinkedIn Learning and external classes) and allow networking/favoritism to decide the next lead or manager for a team. People can disagree but I believe the best way to train employees is hand holding and clear escalation paths which the non-consulting corporations in the west have moved away from.

You want the junior employees to feel they can learn how to do their job from senior employees or escalate if needed and senior employees to understand the manager has done their job before so they don't worry about escalating issues to the manager. Escalations also provide an opportunity for the more junior member to learn from the senior member or manager through shadowing.

At Shell, it's normally Senior employees who espouse networking or worse "be resourceful". This just means go find out the answer by yourself. Overtime I don't see any reason why you couldn't reduce these roles or move to a low cost center if all they are doing is gatekeeping their knowledge in the best case scenario and and worst case scenario, they don't know how to do the more junior members job because they are in the role they are in because of networking/favoritism.

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Post ID: @eh+1jt38vtn7

Post ID: @bq+1jt38vtn7

Sir or Madame, I agree with you 100% about getting away from a bad manager or poor leader.
Those folks will throw you under the bus or onto the grenade that they just pulled the pin out of just because it is easier than having a 5 min conversation or losing face.
Sometimes it is hard to get away. A supervisor who is evil could be sabotaging any attempts to get away from them.
There is also a problem when your supervisor gets replaced by someone treacherous, because they didn't pick the team they feel no honor or loyalty.

5th and 6th rules

  1. Act like your team acts. If they all go to happy hour, then you go to happy hour. If everybody else is in a whatsapp group; you need to be in that group too even though it is against shell policy just don't send official messages or harass anyone! Don't be the social pariah even if you're in the right to do so.
  2. Don't be baited into an argument in front of a high level supervisor. Assert the other person misunderstands and take it offline. Leaders pick the groups to have harmony. Even if the odd man out is right they are the disharmony in the group and need to go somewhere else. Don't get painted with that brush!
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Post ID: @c6+1jt38vtn7

hey OP @OP+1jt38vtn7

in one piece of writing you say that leaders throw people to the wolves and don’t offer training and then you say that people who need help from managers are d-mb and that’s hand holding

i have questions for you

  1. why do you hate americans so bad that you’ve turned into a walking hypocrite?
  1. if these jobs are so easy and the people are so incompetent, why would indians want these jobs? you seem to think you’re culture is above them
  1. if these jobs are so easy and the people are so incompetent and you believe automation is ethical, then why should indians do these jobs instead of AI?
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Post ID: @c5+1jt38vtn7

I’ll turn the question around to what shortens a career.

  1. Coasting along as if Shell is lucky to have you. You have a lot of intelligent peers. You need to put in the work.
  2. Staying in a role under a poor leader. Poor leaders can ki-l a career.
  3. Not helping others succeed. If you do great work, your boss will notice. If you help others do great work, all will notice.
  4. Thinking in office attendance and interpersonal skills aren’t important . It’s much easier to release someone when you don’t know them.
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Post ID: @bq+1jt38vtn7

Hmm.. In 19 years at Shell, neither I nor my team have ever asked for help or contracted any Shell team outside of the US. Yes, we get help from contractors, a lot of them are great foreigners who are in the US. Except we do call for mandatory reviews from folks from Europe then follow their direction to get work done by their "buddies". Watching from the side, folks who ask SBTC for help spend more time explaining and recycling than it would take to do it themselves.

As a former SME, team lead, then manager; the biggest determinant of success was having interactions that involved a network and developing a good reputation.

As a JG5, you needed to read the manuals and do the trainings and ask advice from someone two levels higher than you and the discipline lead. The thing was to do your job and help others do their job better.(e.g. write a report or manual to do it)

As a JG4, you had to do your job well and figure out better faster ways to do it. You have to do it better than most and be the go to guy/gal. At JG4, you should have an intern every now and again and help them to be successful. You should be aware of what other groups and companies are doing, AKA read papers, talk to vendors, go to conferences AND have a sound technical opinion of what you take in, then share the good stuff and discard the waste.

At JG3, there are two paths technical vs managerial. Figure out what you can do quickly to support money making activities, then outsource the stuff that is necessary but doesn't make the $$$$ There is a lot of organizing reviews and bureaucratic processes that you need to know and know and have the relationship with the folks reviewing and making decisions. Oddly for the managerial folks they still need to be technical but in more of a review capacity. They're supposed to make sure the team's work is of high quality, the discipline has to approve of the method. Know your stuff and know who needs to approve. Help your team to move around, you're only keeping them a few years. But surround yourself with competent people who are good technically and morally. You need to stop wasteful work and select projects that are worthwhile. For the technical JG3's, You need to be the go to person. It should be really clear than you know your stuff and working with a TA0 to get a TA2 is needed. You've got to have a really good attitude and make good calls and see beyond the current dilemma to the dilemmas that are coming depending on your choices. You need to have great communication skills, nothing gets done without convincing a bunch of people.

As a JG2, you need to have a good reputation and cut the bullSH___T. Sometimes you have to fire a$$holes for poor ethical and technical performance. You need to know the strengths and weaknesses of your fellow employees. Pick good projects and let bad ideas wither. This is where it gets hard, at JG2-JG1 people really expose psycopathies. There are empire builders and team players, the level of toxic bullSH___t is crazy sometimes. People say no to ruin your plans and scuttle your career. People sabotage to be the one to get to then next level. Reputation sabotage requires a big defense. Act honorably and try your best to pick between true and false. Build a great working relationship with the JG1's, A's, and B's. And have JG4-JG2's who are willing to take a hit or jump on a grenade to defend you, defend those people too!

JG1, Build a great relationship with A's B's, and SEG's, From now on they pick what jobs you get, the MOR is a farce for getting JG1; it is pretty much hand picked by allied A's and B's. It is all network at this point. Forget about technical work, the decisions at this point involve so many disciplines that you're relying on trust and not your technical choice or rationalization... try to pick winners or outrun losers.

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Post ID: @ab+1jt38vtn7

Girl so confusing

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Post ID: @aa+1jt38vtn7

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