Posting as a current long time employee who still works in a store. Could you imagine how great the company could be if the office reached out to its employees and asked for honest and thought out feedback.
Asked questions like:
- How could Hy-Vee save money without laying off people?
- How could we make your jobs easier?
- What are ways we could be more efficient?
- What are ways we could increase sales in our stores?
- What are ways we could increase our profit as a company without raising prices?
And not just a two question survey monkey with a couple yes/no questions I get that “corporate” is supposed to be answering these questions, but guess what, they don’t know everything.
There are some really smart people working at the stores that deal with real store problems on a daily basis.
Randy was right in his video today, the stores are the most important part of the company… More focus should be there in truely supporting those people.
And if you do ever add corporate jobs again, you need more support staff that gets in to stores and really helps people… Not on a once a quarter basis but every week or two to really make an impact.
Anyway, I’m rambling…
But, there ARE issues and real world solutions that every day employees could easily answer and help if ever given the chance.