Verizon’s side of the house seriously needs to adapt some of the ways Frontier operates because, frankly, Frontier has always done certain things better. Faster execution, scrappier teams, less bureaucracy, and way less unnecessary process wrapped around every tiny initiative.
If I get added to one more Slack channel for something that could’ve been a two-sentence message, I’m going to scream. The amount of overcomplication is exactly why work slows down.
And leadership needs to be realistic about the culture issue. There are people on both sides who clearly don’t even want to be here anymore. Fine — give those people strong packages and let them move on. But keep the people who actually care, execute, innovate, and know how to get things done without turning every task into a 40-slide deck and six approvals.
Not everything has to be “the Verizon way.” Sometimes the better answer is already sitting right in front of you.