Then you need to take care of us! No fridays working from home, absolutely no flexibility to handle our children or family with 9 hours in office monitoring our clock in and clock out. Monitoring our daily keystrokes. Barely any time off because there no one to handle the work while you are gone. You want to change the culture?! It should start with a message that the company actually cares about the people.
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This was the worst place I have every worked in my corporate life. Total Chaos. I was consultant.. Mid level managers had ego issue and had power struggle. If this is not enough I had to deal with Team India. So I had to work early hour and still be in the office for 9 hrs and I don't get paid for any of these extra hours. Systems were outdated. Software su-ked and no one uses these outside of the Fiserv. I hardly remember I had a decent lunch for an hour. Despite I was entitled. So basically one is working 50 hrs minimum with 40 hrs pay and no lunch..
@b9 to be fair that event was because it was national mental health month...
I don't think threatening C level people ever helps. They didn't care to begin with. Good luck
If you start working at a better company tomorrow, you don't have to wait for things to improve. Why stay for things to maybe get better over a long period of time?
Augustin and his merry. And of fools is are in the same bucket as Gibbons. Nothing will change except us becoming more miserable. Talented people are leaving in droves by finding better jobs that allow remote work and higher pay, or early retirement
FIG and Gaboon and his fools are intolerable, nothing will change!!! Payments, Digital can’t deliver a thing and we keep those cr-ppy Product leaders around?!? Core under the current loser is tanking! Cards… worst ever. Total incompetence and we wonder why people leave and clients hate us?!? Hmmmmm
These people should be fired and walked out!
Announcement to come out Friday… it won’t be that good
@bd I hope you are a fan of the dark knight…
Just wait for 2-3 weeks. You will hear somthing soon ( will be good for everyone - trust me)
@aw I have zero confidence that monitoring will actually go away instead of just become less transparent.
To the management reading, once you’ve proven you’ll implement draconian measures, you’ve automatically made the more plausible assumption that you’ll lie about them rather than changing your ways. Why should we believe a word of it? You actually need to answer that question. This big brother sh-t has a significant price of completely torching trust.
@b9 I agree. The empty promise of what fiserv promises will happen in the future will be realized by the empty delivery of the empty promise. The only promise fiserv can fulfill is an empty promise.
@av and soon, very soon, bats will fly forth from my hiney.
cut attrition by cutting Jgibbons and Rcrowley.
Instant reduction in people leaving then
it’s very easy
It’s smoke and mirrors. Fiserv wants to con you into thinking they care with the wellness videos, the app etc. Just last week there was a presentation on sui$cide in case we feel overwhelmed. In the mean time they are soaking up tax credits for doing it. CPR classes seem to be a priority now, on the same note, it lowers their insurance, but fitting since they are causing heart attacks
I've heard the same from a very senior leader who claims they were in a meeting where ML said that the current 15% attrition rate was to be brought under 2% or HR would be the next attrition. Lines like "look at Glassdoor, look at Thelayoff, these policies are ki-ling us. Fix it." give me the faintest glimmer of hope, if they're true.
I too can add to the monitoring rumors, it appears some of that stuff is going away
Yo its changing I just heard from 3 sources legit ones too
I know no one will believe me but trust me because I’m a senior leader and very soon it will be communicated that office hours won’t be monitored and you just have to spend most of your day in office, RTO won’t be monitored and sapience won’t be monitored unless you are a cwr or remote associate. So flexibility is coming just hang in tight but trust me, I’m involved in this and very soon something will go out.
Just leave. Best thing that happened was deciding to leave and finding a remote first company that treats their people like adults. Absolutely liberating.
It’s unfortunate but I think it’s less likely now the stock has nosedived.
He’ll see it as a risk he’s not willing to take when he’s under pressure from shareholders to pump the stock.
Gotta love that capitalism.
Businesses are made up of people not money. The people at the top either know this but can’t do anything due to private equities vice grip. Or are complete mo--ns. Take your pick both su-k. But if they were smart they would understand they need to improve morale very quickly otherwise that stock ain’t going back up as soon as they would like. They need to concede that 5 days in office was id--tic, and take away the tracking because it has created a very spiteful and more intelligent than average workforce which will eat this business alive like cancer.
I worked for Fiserv for 16 years. I finally left after it became clear they didn't care about employees. My manager and maybe 1 up cared but after that they didn't. Here are some clear things that showed they didn't care (note this list is about 3 years old, I am sure there are more now):
- Enforced a curve on year end ratings. Forcing managers to knock people down.
- Took away profit sharing and then a week later announced record profits.
- Used the corporate tax breaks on anything other than employees.
- Maintained record profits during COVID but still took away 401k match.
- What about the 15% stock discount Fiserv had before First data?
- Benefits overall continued to get worse, never better.
- Little things like cell phones, on call pay, etc. all taken away.
- Employees forced to work maintenance windows while still doing their daily work during the week.