Dell just posted a shiny +97 LeaderNPS like it’s some kind of leadership utopia. Let’s get real.
These surveys aren’t anonymous. Everyone knows it. So people respond in a way that keeps them off a list - not because they’re actually happy with their manager. A +97 means people are afraid to be honest, not that they’re thriving.
Funny how they hype leadership scores but quietly bury the stuff that actually matters:
• Compensation? Broken.
• Transparency? Missing.
• Processes? A nightmare.
They’re not listening. They’re managing optics. Employees are smart enough to play along - rate the boss high, don’t rock the boat, keep your job.
It’s not engagement - it’s survival. The only way to get change is more media pressure. Maybe even whistleblower sites.