SAS's approach to reducing headcount seems to be to allow natural attrition from people resigning or retiring, plus some small cuts in a piecemeal way.
Most publicly listed tech companies who have done layoffs, have done it in big chunks of 10% or more. Wall Street invariably responses positively to such news as it's seen as a purposeful and meaningful restructuring to make the organization more profitable and nimble.
So what to make of SAS's approach? Is it kinder? Is it good business?
I would say the answer is NO to both questions.
It's not kinder, because those that remain have a sense of the walls closing in, and it creates fear and uncertainty. The alternative approach of one big restructure and layoff, allows those that remain to feel relief and to have a positive outlook towards the future. I know that from personal experience, as I now work for Salesforce and that's exactly what we have gone through.
It's not good business either, because it doesn't involve a restructure of the organization to allow it to adapt to the current market. There's a reason why Wall Street responds well to big layoffs. It signals agility and a commitment to driving value for shareholders.
I'd argue that SAS's approach is neither kind nor is it good business. It feels like the preservation of JG's legacy is more important than the ongoing viability of the organization once he is no longer in the picture.