Most of the Value brands are performing well, and Nancy’s promotion seems to confirm that success. But with the massive layoffs hitting other parts of Verizon, will Value teams face the same wave or will cuts actually reflect organizational performance this time?
9 replies (most recent on top)
@ej
If that's true I think they are doing extremely well to convince a customers who are done with Verizon postpaid to stay with Verizon rather than completely lost to a competitor.
Don’t kid yourselves. Value is not doing well. They are simply stealing customers from Verizon post paid. Nobody in their right mind would leave ATT or TMO for the VZN circus. In fact I bet after this week you see a surge in new TMO subs.
@aq
They are doing well in the progress that is clear quarter to quarter where churn in reduced and number of added customers is in the positive which, by the way, was the main reason for Verizon Wireless business to end Q3 with positive added customers, prepaid added around 50k new customers while postpaid lost 43k customers.
Time to face facts - VZ post paid service simply isn’t worth the high price. Phone svc is a commodity item and as a customer I will follow the co that provides reliable svc at the lowest price. There was a time that postpaid offered unmatched cust svc just a phone cal away, but now that it’s been offshored, the language skills and expertise of the agents is just embarrassing. Value is the future!
I have no doubt value leadership will post from a pricey company holiday party that they are the best in the business. Honored and humbled for LinkedIn brags and flaunting executive wealth.
Problem is value is doing well on the backs of Verizon postpaid business. Most of their customers are customer switching from postpaid to prepaid to save money. Customer was a $50 arpu user is now a $25 arpu user. Lost $25 in revenue per month right there
Most brands are preforming well? If Verizon was doing “well”, we wouldn’t be in the middle of this.
Value brands fed us. Should have been focused on Verizon brand, not total wireless and spending money on Miami trips.
@a3
Infinite‑value? The only thing infinite here is your nonsense. Mega‑value, hyper‑value — keep stacking buzzwords, it won’t hide the fact you sound like a clown defending management spin. The only real sub‑value is your comment.
No, only INFINITE-value teams will be non-impacted.
But, don’t forgot about MEGA-value and HYPER-value teams possibly threading the needle too.
Keep an eye on SUB-value teams like the one OP is on. OP has the IQ of a freezer and uses the word “value” like they’re answering a question in Business 101 and haven’t been paying attention.