Thread regarding Cisco Systems Inc. layoffs

The dysfunctional nature of collab's products and leadership are legendary within industry (same with security, FWIW). I've seen knowledge of this basically be the tie-breaker to terminate 9+ collab deals since 2022 at 18k users/plan/year, all at Fortune 500 companies. Same with at least a few secure connect and FSO deals too.

Not sure what your leaders are doing over there, but your mistreatment of employees is unmatched when it comes to turning former senior engineers into advocates against your products. Helps my commissions as a competitor (read: taking your customers, since Cisco has no competitors in any meaningful sense, we don't consider you as competition) but it can't be good for your staff or bottom line.

It's true. I havn't had to use Webex once since leaving over a year ago. MSFT Teams is ubiquitous, with Zoom even seen as the also ran option these days.

Our organization (13k+ associates) is 100% Cisco a d webex.

Tell me why to buy Webex when I have Teams/Zoom and both work with far cheaper hardware.

Webex is the brand. You are referring to the meeting part of Webex. Collab devices, calling and contact center are ki-ling it. They all can leverage Teams or Zoom.

I joined Cisco via the Webex acquisition. We were #1 in the market. I left Cisco last year, WebEx is no where to be found out in the wild. No one knows what it is.

It was lost long before G2. That psychopath can’t take credit. He’s just continuing the 💩 job.

It's been years, but the only places I know use Webex instead of Zoom or Teams are financial companies. Even medical places use something else instead of Webex as a secure virtual meeting platform. I'm just glad the financial and medical industries don't use Zoom.

My experience w/ Webex while at a Financial company before Cisco was that Webex su-ked compared to the experience using it AT Cisco. Most customers have a limited feature set instead of the full-blown experience we have at Cisco.

Cisco completely dropped the ball during 2020. Webex could have grabbed so much market share and Discord, Element, Slack, Teams, and Zoom totally ate our lunch.

Search in Webex is the weakest part of the product if you are moving from Slack.

@af+1jqysxmx6 Webex/Cisco Collab was already dead before G2 joined. It was a mission impossible to beat Zoom & Microsoft. UI/UX was bad, licensing and consumption model ridiculous .. and when Covid startet, everyone got Microsoft and Zoom licenses very easily - instead Cisco was not capable to make it simple. Hence, everyone now is used to use competition - and with MS teams, it is easier to have chats to other organizations as most of them use MS teams as well.. so it is a vicious circle. Particually Microsoft was very very smart with its licensing and consumption offering.

I hate using Webex. It’s ridiculously slow at joining meetings/opening DMs/etc, search is horrendous, UI su-ks, organization of spaces and DMs makes no sense, and it’s very resource intensive.

Does senior leadership even use it?

I used to work at Cisco too. Never seen Webex again anywhere with one exception, which is where I work now, FML. I’m amazed every day about how it even su-ks at basic things like how long and how many clicks it takes to join a meeting. It’s clunky and looks bad and people just hate it. I think Cisco is planning to divest, hence they call it Webex by Cisco, but apparently nobody is willing to buy. Also no acquisitions in the Collab space which is telling for a company like Cisco that basically innovates and competes through acquisitions.

Cisco Collab is more than just webex. The Return to Office trend favors Cisco vs the others mentioned here.

Webex itself is...meh.

WebEx will continue to be what it has always been...a fourth-tier communication platform sold in a "suite" (I.e. bundle of weak products that do not merit individual sale) to trailing-edge customers

I also have had many interviews and all were in Zoom. No one seems to use Webex. G2 got promoted for ruining Webex.

Even slack is more popular than Webex. Just a shame how our useless dinosaur management have managed to miss the covid opportunity. like a bookseller has become leader in cloud, whilst overpaid Cisco managers were occupied to protect each other and LR the smart folks (they were a thread to them).

cisco collab is finished. zoom and teams dominates everything