I am weighing my options. I have an offer from Truist for a fully remote position. The salary is at the high end of my other offers. I read this board and it seems everyone is miserable and wants to leave. My question is anyone happy they are at Truist?
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OP circling back—thank you all for the honest feedback. After weighing your insights, along with what I found on Glassdoor and through my network, I’ve decided to decline the offer. Wishing you all the best and hoping this bank makes a strong turnaround for everyone’s sake.
I like my job, manager that you want to support is key.
@103 Another troll post. Everyone here knows what time you post and that it is always either glazing, gaslighting, or both.
Yes, without a doubt, happiness as gauged by the amount of growth technically I have obtained since starting at Truist has been off the charts. The opportunities exist, the willingness to dive into those is up to you.
Avoid Enterprise Technology / CT&O. If you’re an IT person you will hate working here.
I believe Truist culture has already gone through three distinct phases.
Phase one college rush week. Prior job success was irrelevant; you were either a member of the Atlanta fraternity, totally subservient to them, or gone. Decisions were deemed good only when the in-crowd made them. By the end of this phase cracks were evident to everyone except executive management.
Phase two, look at us, we are big time. Despite fundamental bank operations stagnating, it was all about ego and appearance. Invest in dubious tech startups and big city offices while selling off productive pieces of the bank to fund the ego trip. Drive home your Wall Street cool factor by showing employees they are faceless and meaningless to you.
And now phase three. The fraternity members have turned on each other as the mess they created is obvious, and management has fragmented. Those executives remaining are just clinging to a cash-filled life-raft as long as possible. There is no culture, no team, no real identifiable characteristics, just a bad, rudderless bank adrift and waiting for big changes that are sure to come. Truist, the invisible big bank.
I would be thrilled with my job if it was WFH, and I always have been more productive there. So much time is wasted in the office.
@ja Run. Do not look back. Do not accept the offer. It is not just a dumpster fire it is a wildfire.
There are certainly problems but it’s not as bad as some people will lead you to believe. I’m not a fan of our CEO and believe he needs to go. But I think the bank is okay and on a okay path forward. Hopefully our share price will improve.
@mk+1k28fvm48 - Agreed. Only reason I’m still here is I get to work remote. If it’s a remote gig, I’d take the offer
I wouldn't be happy doing what I do in person, but I'm remote. You'll be fine remote, take the $.
@j6 oh no, I am an audit director and that is what this offer is for.
It really depends on department and who you are working with for and around. Avoid audit at all costs. Many left audit and went to other departments, they are much happier.
On forums like this it is tough to get a picture of a company because you get a mixture of solid advice, but also bitter, disgruntled employees.
One objective way to tell if employees are happy at a company it’s to look at customer satisfaction. That adage “happy employees happy clients” is particularly true in banking. Truist’s customer satisfaction ratings are really bad. Not only does this point to a serious culture problem, it points to a bank in trouble.
My department is fine. I like the people I work with. I'm not fond of the management a level above us who is incredibly incompetent and brags about, oddly enough.
If you're not happy where you're at, consider other positions in the company or out. Best case is do so within so you add to your resume in the event you just want to depart from the bank completely.
@cv thank you for your response.
@cs this is the OP, thank you for the response. That is encouraging. Thank you.
Based on my personal experience and observations, I would not work at Truist if I had viable alternatives.
First, executive management seemed to relish treating employees like disposable cogs. They so desperately want to see themselves as “Wall Street”.
Second, the bank is not doing great and seems to be rudderless at this point. Employees have, and will continue to pay, for executive management’s mistakes. The bank also appears to be in sell-off mode to me, which makes job security a month to month proposition.
Lastly, I have a lot of friends from Truist. Every one, to a person, utterly despises the bank. Every conversation is either “I am so glad I left it is terrible”, or “what is the most advantageous way for me to get out”.
To OP...would be curious what area of the bank you are looking into?
First off, getting fully remote feels very odd. The bank has been pushing RTO hard. The managers track the badge swipes and have a dashboard where they can see all your stats in a multitude of ways. Obviously no stats to back this up, but this felt like a turning point to me. It started at 3 days with really no monitoring, so you can assume the results. Then it went to 4 with a hardline of we will be watching. Engagement surveys went out around this point and to say they were bad was an understatement. I am not aware of an engagement survey since this point in time.
Like with most jobs I think your happiness is going to be more related to the exact team/area of the bank you are working in.
The growing pains have been real, but the bank does have some good people. So to me if you are comfortable with the role, your manager, and team it is not a bad move. The fact that you got fully remote (would get in writing) and a salary on the high end of your other offers feels like an absolute win to me. The benefits of Truist are pretty good (prb not best in class, but many people have worse)
@a6 maybe you should put the bottle down.