If I'm your customer and you both underpromise and overdeliver, it tells me that first you don't know wtf you're doing, second you don't know how to follow requests and instructions, and third I get the suspect you're making fun of me. How about you kinda just promise and deliver what promised? Too obvious?
18 replies (most recent on top)
Commit to Deliverng something meaningful, Intel. That’s all we ask. The bar is low
@d6 only id10ts want to work at Intel.
“Under promise” means be honest.
“Over deliver” means meet promise with quality.
I don't believe OP has underdelivered so much on his overpromise.
@dv lazy lazy very lazy comment. Shame on you
Wrong , every customer expects Intel CPUs to crash because Intel su-ks. If Intel makes a CPU that never crashes, then it over delivered.
@ay that is not over delivering. A cpu that doesn't crash is what people are expecting. Would you buy a car where the brakes don't work occasionally? Some product expectations always need to be met.
@cq you wish you had a job a Intel
OP has a low IQ.
Typical Intel id10t.
You do not even know what to promise. If you under promise, customer will think you are not capable to do it, and customer will go away. Customer will not gamble whether you can deliver or not.
Use wording game to treat customers is similar to lie. Customer will leave the unreliable company.
All Intel does is over promise and consistently under deliver. Other than incompetence at the top this is a prime reason why this one great company is doomed.
I’m not sure why we’re having this conversation. Intel underpromising and overdelivering would be like ICE handing out green cards. But of course if you overpromise customers get really mad.
It’s best to promise spot on. That tends to happen when employees and managers trust one another which doesn’t tend to happen with repeated rounds of layoffs
@a6... so when you talk to the customers they aren't really sure what they are going to get? If I am getting more than I paid for then maybe I would have bought less. I guess I will go to AMD for any x86 needs and Nvidia for any AI workloads. I will know what I am getting, can buy just as much as I need, and I won't risk being disappointed. Wait, I have already been doing this... look at Intel market share there is a reason it is going down.
If you over deliver, next time deliver earlier without "over" which I did not ask for
To "under" promise you need to know what you can promise in the first place. So, you know what you can promise, and you deliberately promise your customer less than that without them knowing. Isn't that lying?
- Can I have two ice creams?
- No sorry, I can promise you only one ice cream.
- Here's four ice creams for you.
- Can I have two for half the price?
- No.
Customers actually love it when products overdeliver. They’re getting more for their money. Why is that a difficult concept for you to grasp, OP?
I underpromise 4 days RTO. Will deliver 7 days RTO no more weekends fu-k you employees