it's time to lower costs and jettison underperforming products and locations. not sure what the delay is
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Good post @OP. Agreed 100%; We should get rid of the Indian offices and keep the very few good folks there remote with a raise. This is a US-based company and they are consistently underperforming. The quality has been nose-diving for over a decade now at an extreme rate. Clients can use AI to build subpar solutions like the ones at Fiserv and save good money, because anyone can do that.
At the minimum, lets find agencies that have workers that demand pay competitively and more fairly there. Then we won't be dealing with malicious compliance and standards below industry norm even decades ago.
I have not seen products internally and processes as bad as this through my fintech for decades. We can do better. If we don't this is one of my last stops in my career anyway. I just feel for the people who have to live through this disaster.
Jettison Guy, Pete and Bob ASAP
It’s time to Jettison everyone from JPMC
Sunsetting a product takes a while. Despite how cr-ppy a few of them are, you always have a client or two who has molded their product tire workflow around it and refuses to let go.